PMI Phoenix Valley

Reviews

• HN

  Heather Nicholas

  Sep 13, 2025
  1.0
  Horrible HOA!!! They back charged everyone when we didn't even have an HOA for like 9 months. They raised our fees and charge us to pay them on top of it. They are now charging for guest parking. There are pot holes all over the streets that haven't been fixed for months. They don't leave the gates open for a few hours in the morning and later in the afternoon when most people are leaving for the day or coming home to alleviate congestion, this is very important especially on 67th Ave (very busy street) as a backup trying to get in the gate could cause a major accident!!! If I could give zero stars, I would!
• MO

  Magali Outley

  Sep 11, 2025
  1.0
  Our community has had an extremely negative experience with PMI Phoenix Valley and its community manager, Jim Bell. Since this company was brought in by our HOA board in early 2024, fees have gone up without transparency, new and aggressive charges have been added, and homeowners have been subjected to practices that feel exploitative rather than supportive. Examples include: • Retroactive dues were demanded for months before PMI even began managing the community. • New “fees” created out of nowhere (processing fees, collection fees, “project management fees”), many of which exceed the actual HOA dues. • A recall election was held by homeowners under Arizona law, but Jim Bell refused to announce the results, left with the ballots in hand, and created serious concerns about chain of custody, transparency, and compliance with state statutes. Even more troubling, PMI has a direct connection with Sean Cannon, an attorney who was suspended by the Arizona Supreme Court for 18 months in 2023 for dishonesty, misrepresenting homeowner debts, and charging excessive fees. He now handles collections and compliance for PMI, which is a clear conflict of interest and puts homeowners at risk. Instead of serving the community, PMI Phoenix Valley appears to operate in alignment with a few board members, not the homeowners they are supposed to represent. Their practices have created financial hardship, mistrust, and division in our community. Homeowners deserve transparency, honesty, and fair management — not hidden fees, conflicts of interest, and questionable election practices. Based on our experience, I would not recommend PMI Phoenix Valley to any HOA or community looking for trustworthy management.
• EM

  Enrique Mighty

  Apr 5, 2025
  5.0
  Since hiring this company for The Village at West Meadow, our HOA has never been in better shape—our financials are strong, and the landscaping has never looked greener. The owner, Jim Bell, is incredibly responsive, helpful, and always puts the needs of our community first. He’s present even when he doesn’t have to be, constantly bringing fresh ideas to boost community engagement and proactively addressing potential issues before they arise

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