Business Details
About
Apartment Building
Calling Luxe @ Ocotillo home is the first step to a life of relaxation and bliss! Located in Chandler, Arizona, our waterfront community combines convenience with unparalleled comfort. Whether you’re hosting a dinner party in your newly restyled one, two, or three bedroom apartment or reading a book by one of the resort-style swimming pools, you’ll love spending your time here. Also, you can enjoy our unbeatable location near the Chandler Fashion Center, close to Loop 202 and minutes from Phoenix Sky Harbor International Airport. This is your lifestyle, only better. Come home to Luxe @ Ocotillo today.
Location
Hours
Reviews
4.2
258 reviews
5 stars
189
4 stars
15
3 stars
11
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Several customers reported ongoing maintenance problems, including delays in repairs and issues with amenities like hot tubs and pest control.
Staff Performance
The leasing and maintenance staff received positive feedback for their responsiveness and professionalism, with many residents praising their helpfulness.
Community Concerns
Residents expressed concerns about safety, including reports of pests like scorpions and issues with crime in the area.
Amenities Disappointment
Many customers were dissatisfied with the condition and availability of amenities, particularly the hot tubs and gym facilities.
Mixed Experiences
While some residents had positive experiences, others reported significant dissatisfaction with management and communication.
- SMSteve MergenerJan 1, 20262.0Moved here in May and am still waiting for a screen door that I'll never get. Was told by a maintenance guy that the model isn't produced anymore. They failed to disclose this when I signed the lease. Also the hot tub situation is unnacceptable. I pay the rent so I expect the ammenities to function properly, but they seem to be in a perpetual state of disrepair.
- KFKeiona FifeDec 17, 20253.0Besides the parking and Scorpion problem, the community is nice, leasing staff are helpful. The parking sucked, an if you didn’t make it home at a reasonable time you’ll be driving around searching for parking. And I’ve had 4-5 scorpions in the unit I was staying in and even had to rush my BF to the ER after him getting stung in the face just a few days before moving out.
- MAMB AmatoDec 16, 20254.0My requests have been fulfilled within a week except I have been waiting 2 months for a screen door.
- PRPhnx RoseDec 3, 20255.0Awesome leasing staff. Everyone was very patient and extremely helpful. Everything was in order from start to finish. The grounds, apartments, amenities and offices are exactly as they are portrayed online...CLEAN & BEAUTIFUL!!!!!
- WRWade RathbunNov 2, 20255.0This is a wonderful apartment home. The staff is professional and very nice. The maintenance staff is excellent. The apartments are updated beautifully.