About
Apartment Building
Visit our website for updated office and tour hours!
Location
Hours
Reviews
4.1
223 reviews
5 stars
153
4 stars
17
3 stars
11
2 stars
5
1 star
37
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Customers frequently reported slow and ineffective maintenance responses, with some experiencing unresolved HVAC problems for extended periods.
Customer Service
Mixed feedback on customer service; while some praised staff friendliness, others highlighted unresponsiveness and poor communication from the leasing office.
Community Events
Residents appreciated the variety of community events and activities organized by the management, fostering a sense of community.
Amenities
The property boasts attractive amenities, including a pool, gym, and clubhouse, which many residents enjoyed.
Hidden Fees
Several reviews mentioned unexpected charges, particularly related to water bills and washer/dryer rentals, leading to dissatisfaction among tenants.
- KPKarthik PedduNov 10, 20255.0Located at the center of the city and easy access to walmart, restaurants and other grocery places.
- GPGustavo PerezOct 2, 20251.0I have had HVAC issues for going on 3 YEARS. It's out again, I submitted a maintenance request and it was marked as complete after all they did was put in a window unit. Called a few days later and they said they would come by, nobody did. Called the next day and someone came into my apartment while I was at work and didn't fix it. Called once more and they messed around with the thermostat and again said it was "fixed".
- ALAnnie LSep 26, 20251.0I’ve called the office twice inquiring about new, multiple water charges just now appearing on my monthly rental bill. No response. $84+ for a monthly water bill is insane.
- MMMercedesSep 26, 20251.0My biggest apartment pet peeve is unscheduled maintenance work. They give long ranges of somewhere in the next 20 days maintenance will be coming which makes it impossible to plan when to be at home to make sure my cat doesn’t run out of the apartment. In the past my A/C went out and it was out for 10+ days and the lady at the front desk seemed angry I was even calling about it. Other than that the community is nice and so is the unit. They try to make fun events for residents every Thursday.
- STSydney ThrailkillSep 16, 20251.0I have lived here going on 3 years. I always had fast and efficient maintenance service when requested. Since the new ownership, things are slipping. The office is never open at 10:00 like they say. I had a clogged toilet recently for 6 DAYS. With only one bathroom, they did not prioritize this whatsoever. They said they needed a vendor. Never in all the time I’ve lived here has that been done. Then they blamed it on putting cat litter in the toilet! I have an automated litter box and cat litter has NEVER been put in the toilet. I’m disappointed by the dishonesty and needing to make up a story to justify why they didn’t get the job done before six days of this madness.
Frequently Asked Questions About Pointe at Bentonville
What are the office hours for Pointe at Bentonville?
The office is open Monday through Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
How can I contact Pointe at Bentonville?
You can call them at +1 479-480-9080 or email venterra_pointe_bentonville_website@leads.anyonehome.com.
Where is Pointe at Bentonville located?
It is located at 3800 SW Richsmith Road, Bentonville, AR 72713, USA.
What type of property is Pointe at Bentonville?
Pointe at Bentonville is an apartment complex and apartment building offering residential accommodations.
What language is primarily spoken at Pointe at Bentonville?
English is the primary language spoken at Pointe at Bentonville.
Is Pointe at Bentonville currently open?
Yes, Pointe at Bentonville is currently open and not closed.
Where can I find more information about Pointe at Bentonville online?
Visit their website at https://venterraliving.com/apartments/the-pointe-bentonville?id=AR4PBBNG for updated office and tour hours.
What nearby medical facilities are available close to Pointe at Bentonville?
Nearby medical facilities include Northwest Medical Plaza - Bentonville and MANA Family Medicine Southwest Bentonville, convenient for residents seeking healthcare.
Are there any dining options near Pointe at Bentonville?
Yes, Sabroso Cal Food Truck offers fast food nearby, providing a quick and tasty dining option for residents.
What local services are near Pointe at Bentonville to help new residents move in?
Services like Penske Truck Rental and Extra Space Storage nearby can assist residents with moving and storage needs.