Business Details
About
Apartment Building
Location
Hours
Reviews
3.3
186 reviews
5 stars
99
4 stars
6
3 stars
4
2 stars
4
1 star
73
What are people saying?
AI-generated from recent customer reviews
Mold Issues
Numerous reviews highlighted severe mold problems in the apartments, with many residents reporting health concerns and inadequate responses from management.
Staff Performance
While some residents praised individual staff members for their helpfulness and professionalism, others reported poor communication and high turnover rates among staff.
Safety Concerns
Several reviews mentioned safety issues, including break-ins and a lack of security measures, leading to residents feeling unsafe.
Maintenance Problems
Many residents experienced slow maintenance responses and unresolved issues, particularly regarding plumbing and pest control.
Mixed Reviews on Amenities
While some residents enjoyed the amenities and renovations, others felt that the cosmetic updates did not address underlying issues and that the amenities were often unavailable.
- KEKate Eubanks5 days ago1.0If you need a sign to not move here, take this. Mold everywhere. Crime everywhere. It’s unsafe, it’s unhealthy, it’s gross. The units are outdated, they don’t do anything to fix mold or help out. People try to break in to apartments and vehicles. Live somewhere else.
- SPSamantha Paterson5 days ago1.0This place is awful in terms of safety and mold. We lived there for about 9 months and had 2 different people try to break in. Multiple cars being broken into. Sketchy activities going on. Mold is AWFUL here. We also had a neighbor who had mold growing everywhere. Wouldn’t waste my money here.
- MBMarlon BowieDec 16, 20255.0Me and my fiance and my Stepson love it here at the Brookwood apartments home wonderful helpful staff also great maintenance staff as well ❤️
- JAJoshua AdkinsNov 24, 20255.0I am a current resident, an actual resident, at the Brookwood and I came here to say that I frequent the office very often for various reasons and the entire office staff is always pleasant and helpful. Sometimes I will just go in the lobby just to chit chat with them when I am home during the day, if they aren't too busy! You all are doing great, and we are happy to have you at the Brookwood!
- BHBreanna HallNov 24, 20255.0I am currently searching for some nice apartment homes in the area, and I had the pleasure of visiting Brookwood apartment homes. I just have to take a moment to acknowledge the exceptional customer service I received, particularly from Khadijah. She truly went above and beyond, making this often overwhelming process so much easier for me. I am incredibly grateful for her support and kindness during my search. Thank you, Khadijah, for your outstanding help!
Frequently Asked Questions About The Brookwood
What are the operating hours of The Brookwood?
The Brookwood is open Monday through Friday from 10:00 AM to 6:00 PM, and on Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Where is The Brookwood located?
The Brookwood is located at 3450 Manor Drive, Homewood, AL 35209, USA.
How can I contact The Brookwood for leasing information?
You can contact The Brookwood by phone at +1 205-964-5849 or +1 205-635-3131.
Does The Brookwood have any current leasing specials?
Yes, The Brookwood offers leasing specials. Please contact them directly for details.
Where can I find more information or updates about The Brookwood online?
You can visit their website at https://www.thebrookwood.com or find them on Facebook at https://www.facebook.com/BrookwoodApartmentHomes and Instagram under the handle 'thebrookwoodapts'.
What types of accommodations are near The Brookwood?
Nearby accommodations include The Brookwood Apartment Homes itself, Mayfair apartments, and Cahaba Park real estate and accommodations.
Are there medical facilities close to The Brookwood?
Yes, nearby medical facilities include Skin Wellness Dermatology, Alabama Sleep and Lung Medicine, Urology Centers of Alabama, Mayfair Medical Group, and Children’s at Lakeshore hospital.
What wellness and physical therapy services are available near The Brookwood?
Nearby wellness services include AccelAbility Physical Therapy, Therapy South-Homewood, and dermatology experts like Corey Hartman and Skin Wellness Dermatology offering skin care and laser hair removal.
Are there any legal or financial services near The Brookwood?
Yes, legal services such as Powers Injury Law and The Law Office of John Charles Bell operate nearby. Financial advising and investing services are offered by Money Management Services, Inc.
What shopping or personal care options are convenient to The Brookwood residents?
Nearby shopping and personal care options include Bill Aroosian Designs - Habitation for furniture and interior design, Gary Anthony Salon for hair care, and Wellness Pharmacy for health and medical needs.