Business Details
About
VeterinarianAnimal HospitalPet Groomer
Full service veterinary hospital.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
203 reviews
5 stars
164
4 stars
15
3 stars
10
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Feedback indicates a mix of experiences regarding staff attentiveness, with some customers praising the caring and knowledgeable staff, while others felt their concerns were dismissed.
Emergency Care
Several reviews highlight the clinic's ability to accommodate emergency situations, with some customers expressing gratitude for being seen quickly despite being fully booked.
Pricing Concerns
Customers noted that while the clinic provides good care, some found the prices to be high, particularly for exams and treatments.
Overall Experience
Many customers reported positive experiences with the staff and veterinarians, appreciating their compassion and thoroughness, although there were some negative experiences regarding specific cases.
Communication Issues
A few reviews mentioned delays in communication regarding treatment plans and medications, leading to frustration among pet owners.
- ARAlexsenia RosadoOct 15, 20251.0I’m extremely disappointed with this vet. During my dog’s visit for a tail fold infection, the vet repeatedly referred to my dog as a “she” even though he is very clearly male — she was literally checking his tail area, so it was impossible not to notice. That alone made me question how attentive they really are. To make things worse, they only gave him a spray and no antibiotics, even though infections like this often need oral medication. When I called back and even sent a photo showing that the issue was still there, they refused to prescribe antibiotics unless I brought him in again — meaning they just wanted to charge for another visit for the same problem they already saw him for. Very disappointing experience. I won’t be coming back, and I definitely wouldn’t recommend this clinic if you want your pet to be taken seriously or treated with real care.
- JBJeremy BashAug 3, 20255.0Brought all three of my dogs for shots and exams. Great experience.
- JHJohn HumbertsonJul 16, 20251.0"Turned Away with a Sick Kitten – 'Fully Booked' Means 'We Don’t Care'"" I adopted a kitten (Tom Sawyer) from the Humane Society just days ago when he developed a severe, worsening cough. Desperate for help, I contacted Hickman Run Animal Hospital—only to be met with what sounded like a pre-recorded brush-off: ‘We’re fully booked.’ No attempt to triage, no emergency slot, no concern whatsoever. I understand appointments fill up. But I also know that the veterinarians here once took an oath to prioritize animal welfare. If even a newly adopted, visibly ill kitten *doesn’t qualify for a 5-minute exam, then this clinic’s priorities are clear: Profit over compassion.* Shame on you for reducing medicine to a reservation system. Real vets—the kind who earned their diplomas to help animals— would have found a way. Hickman Run’s staff? They’ve made their choice. Hope the extra appointment revenue eases their consciences."
- BCBrooke CaseJul 18, 20225.0They saved my cat and love my bird! Fantastic office!!
Frequently Asked Questions About Hickman Run Animal Hospital
What services does Hickman Run Animal Hospital provide?
Hickman Run Animal Hospital offers services including preventive veterinary care, wellness care, puppy and kitten care, senior pet care, parasite control, pet dental care, diagnostic care, in-house laboratory, surgery and related services, emergency and urgent care, grooming, and care for exotic pets.
What are the operating hours of Hickman Run Animal Hospital?
The hospital operates Monday through Friday from 8:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Where is Hickman Run Animal Hospital located?
It is located at 202 E Grafton Road, Fairmont, WV 26554, United States.
How can I contact Hickman Run Animal Hospital?
You can reach them by phone at +1 304-333-6365 or email at hickmanrun@yahoo.com.
Does Hickman Run Animal Hospital accept credit cards?
Yes, they accept payments via cash, check, Discover, Mastercard, and Visa.
Is the facility wheelchair accessible and does it have restrooms?
Yes, the hospital has wheelchair accessible restrooms available.
What nearby restaurants can I visit before or after my appointment?
Nearby restaurants include Arby's for fast food, Teriyaki Madness for Japanese and Asian fusion cuisine, The Simmering Pot for American dishes, and Dairy Creme Corner for ice cream and diner style food.
Are there any nearby hotels if I am traveling out of town for my pet’s care?
Yes, nearby hotels include Suburban Extended Stay Hotel, Clarion Hotel Fairmont, and Clarion Inn, which offer convenient lodging options close to the animal hospital.
Where can I find gas stations near Hickman Run Animal Hospital?
Nearby gas stations include Exxon, Par Mar Store 23, Shell, and BP, providing convenient options for refueling while visiting the area.
Is there a pet boarding service near Hickman Run Animal Hospital?
Yes, The Dog Watchers is a nearby pet boarding service available to care for your pets when needed.