When the unexpected happens, EVS Pet Urgent Care of Reno is here to help. Since opening in January 2024, our team has been committed to bridging the gap between general practice and emergency care for dogs, cats, and exotic pets. We welcome walk-ins, but strongly encourage online check-in from our website at (www.evs.pet) so you can wait from home, reduce stress on your pet, and shorten lobby time. With on-site diagnostics, lab testing, and digital X-rays, we provide same-day answers and begin treatment right away—helping your pet feel better sooner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.