Customers consistently praised the grooming quality, noting their pets looked great and were well cared for.
Customer Service
While many reviews highlighted friendly and caring staff, there were notable complaints about communication issues and scheduling problems.
Mobile Service
The mobile grooming service received positive feedback for convenience and quality, with many customers appreciating the personalized attention their pets received.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling it was high for the services provided, particularly in cases of poor grooming outcomes.
Pet Care
Customers appreciated the staff's attentiveness to their pets' needs, especially for anxious or difficult dogs, indicating a strong commitment to pet welfare.
LL
Lisa Lancaster
Oct 21, 2025
5.0
I’ve been taking my GSMDs to Best In Show for four years, and Charlie and his team are exceptional. I never worry about my dogs when they’re in their care.
DC
Diana Crawford
Oct 17, 2025
4.0
Love them! Been grooming my dogs for years. My dogs are seniors now and Charlie and his team always inquire about their health when they visit and make sure they handle with care.
AH
Anne Hargrove
Oct 16, 2025
5.0
I love Best In Show. I have a very snippy dog who hates to have anything done around her face. She's part poodle, so needs grooming, and thankfully, they manage (I have no idea how) to get her all trimmed up and looking adorable. They've been grooming my Cavalier King Charles for years and he always comes home looking beautiful. I highly recommend them.
LR
libby rankin
Oct 15, 2025
4.0
They did great grooming of both my yorkie and my mini Aussie. The schedule changed frequently after booking which can be inconvenient.
PN
Pamela Novaski
Sep 30, 2025
5.0
I have at home dog mani pedi they are Awesome!! I have 3 large dogs and a 5 pounder was so convenient and the groomer is so good with my fur babies. Prices are very reasonable $120 for all 4 dogs.
Frequently Asked Questions About Best in Show Canine Company
Prices and charges?
Our online pricing for grooming services represents starting points. The final cost may vary based on factors such as your pet's condition, size, breed, behavior, and time required. Your groomer and our company reserve the right to adjust prices as deemed necessary. For a more accurate estimate for your specific pet, please contact us directly. We're happy to discuss your questions and provide a clearer picture of the expected charges. For information on our boarding, daycare, and pool services, please refer to the respective pages on our website for detailed pricing and package options.
Matted pet and associated fees?
Matting refers to tangled or densely knotted fur. We apply a minimum additional fee of $10 for matted pets, on top of the standard grooming price. This fee may increase depending on the severity of matting and the pet's behavior during the grooming process. For more comprehensive information about our de-matting services, please visit our grooming page.
Special handling required for my pet?
We're equipped to accommodate pets needing extra care. An additional fee ranging from $5 to $30 may be applied for pets requiring more attention during grooming. This includes animals with health issues, special needs, or those with temperaments or conditions necessitating extra time and care from the groomer.
Missed my appointment/late cancellation?
We understand unforeseen circumstances can arise, but we kindly request 48 hours' notice for cancellations or rescheduling of grooming appointments. This allows us to offer the slot to clients on our waiting list. Late cancellations or no-shows may incur a fee of at least $50, up to the full estimated price of the scheduled appointment. This fee will be added to your next service or charged to your card on file.
How do i get my pet on a recurring grooming schedule?
We're pleased you're interested in recurring appointments. To set this up, simply inform your groomer, call, or text us with your preferred interval between appointments. We'll schedule you accordingly. For mobile grooming, we book appointments for the entire year due to limited availability. You'll have the opportunity to review and adjust these dates as needed. Please note, for mobile services, we only pre-book appointments scheduled every 8 weeks or less. For longer intervals, please call to schedule each appointment individually.
What payment methods do you accept?
For your convenience, we accept all major credit and debit cards, cash, and checks for all our services. Please choose the method that works best for you.
Oops, i bounced a check. What happens now?
We understand mistakes can happen. In the event of a bounced check, we will contact you to obtain a credit card number for payment. The charge will include the original service fee plus a $35 returned check fee imposed by the bank.
Can i get a discount for multiple pets?
At present, we do not offer multi-pet discounts for our grooming services or daycare.
What are the starting prices and factors affecting grooming service charges at Best in Show Canine Company?
Starting prices for grooming services vary based on your pet's condition, size, breed, behavior, and grooming time. Final costs are determined by the groomer and may be adjusted accordingly. Contact us directly for a precise estimate.
Is there an additional fee for grooming a matted pet?
Yes, a minimum additional fee of $10 applies for matted pets, which may increase based on matting severity and pet behavior during grooming. More details are available on our grooming page.
Do you provide special handling for pets that require extra care?
We accommodate pets needing special care with an additional fee ranging from $5 to $30. This covers pets with health issues, special needs, or challenging temperaments requiring extra groomer attention.
What is your cancellation and no-show policy?
Please provide at least 48 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur fees starting at $50 up to the full estimated appointment price, charged to your next service or card on file.
How can I set up recurring grooming appointments with Best in Show Canine Company?
Inform your groomer or contact us by phone or text with your preferred interval. Mobile grooming clients book yearly appointments for intervals of 8 weeks or less, with opportunities to review and adjust.
What payment methods are accepted at Best in Show Canine Company?
We accept major credit and debit cards including American Express, Visa, MasterCard, Discover, as well as cash and checks for all services.
What happens if my check bounces when paying for services?
We will contact you to obtain a credit card for payment, which includes the original service fee plus a $35 returned check fee from the bank.
Are multi-pet discounts available at Best in Show Canine Company?
Currently, we do not offer discounts for multiple pets for grooming or daycare services.
What are the regular business hours and holiday closures?
We are open Monday to Friday from 7:15 AM to 6:00 PM, and Saturdays by appointment only. We are closed Sundays and on holidays including Thanksgiving, Christmas, New Year’s Day, and Memorial Day.
What nearby services can I visit before or after my appointment at Best in Show Canine Company?
Consider visiting Spartanburg Athletic Club or ALL ELITE Training by Justin Rollins for fitness activities, Pages On Pine for bookstore and thrift shopping, or Mt Sinai Baptist Church for community events nearby our location at 2429 South Pine Street.