Banfield Pet Hospital

4.4
176 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Columbia Garners Ferry provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
4400 Fort Jackson Blvd, Columbia, SC
29209, United States

Hours

Reviews

4.4
174 reviews
5 stars
136
4 stars
15
3 stars
5
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Customers consistently praised the compassionate and attentive care provided by the veterinarians and staff, particularly highlighting Dr. Bri and Dr. Gonzalez.

Customer Service

While many reviews noted friendly and helpful staff, there were also complaints about rude interactions and poor communication, particularly regarding appointment scheduling.

Affordability

The wellness plans and pricing were frequently mentioned as affordable and transparent, making veterinary care accessible for many pet owners.

Facility Issues

Some customers reported organizational problems, including long wait times and issues with appointment management, leading to frustration.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding misdiagnoses and lack of thorough communication during visits.
  • KT
    Kevin Tidwell
    Oct 15, 2025
    5.0
    By Paul Crewe Rethinking Spay and Neuter: Is It Really Necessary for Every Pet? For decades, pet owners have been told that spaying and neutering is the responsible — even mandatory — thing to do. It’s been sold as a fix-all solution to pet overpopulation, behavior issues, and health concerns. But is that narrative still valid in today’s world? I don’t think so — and here’s why. 🏠 The Overpopulation Argument Doesn’t Hold Up Anymore One of the biggest justifications for mass sterilization is population control. But how realistic is that argument today? The majority of responsible pet owners — especially dog owners — keep their pets indoors, leashed, fenced, or closely monitored. Dogs aren’t running the streets like they did 40 years ago, and surprise litters are becoming rare in households that practice even basic supervision. When it comes to cats — particularly those allowed both indoors and outdoors — the practice of sterilizing both males and females doesn’t always make sense. Instead of neutering male cats, who require testosterone to properly develop their bone density, muscle mass, and overall health, it may be wiser to only spay the females to prevent unwanted litters. This targeted approach helps preserve the health benefits that testosterone provides male cats during puberty and beyond. 🧠 The Health Risks of Early Sterilization The science is catching up with what many pet owners have observed firsthand: early spaying and neutering, especially before physical maturity, can cause long-term health problems. Studies have linked early sterilization to joint disorders like hip dysplasia, ligament tears, and arthritis — particularly in larger dog breeds. Why? Because removing sex hormones like testosterone and estrogen disrupts proper bone and muscle development, often leading to misaligned joints and weaker musculoskeletal systems. In male cats, the lack of testosterone can lead to lethargy, obesity, and behavioral changes that are more harmful than helpful. Testosterone isn’t just about aggression — it plays a crucial role in metabolism, energy regulation, and overall vitality. 📚 Science-Backed Concerns • A long-term study from Cornell University found a higher incidence of hip dysplasia in dogs neutered before 5.5 months of age¹. • Research from UC Davis linked early neutering in larger mixed-breed dogs to increased risks of joint disorders². • A study on Golden Retrievers published through the NIH reported early neutering doubled hip dysplasia rates and increased cranial cruciate ligament tears³. • Studies on mixed-breed dogs showed that neutering before six months increased joint disorder risk, while delaying sterilization until 12 months or older helped mitigate these effects⁴. 💰 The Industry Doesn’t Talk About the Profit Motive Let’s also be honest about the money. The U.S. spay and neuter market generated an estimated $3.5 to $4.5 billion over the past five years alone. That’s a staggering amount — and a strong financial incentive for veterinary clinics, nonprofits, and industry groups to keep pushing these procedures as standard care. While animal welfare is part of the conversation, the profit motive behind mass sterilization is rarely acknowledged. ⸻ ❗ Final Thought This isn’t an anti-vet or anti-responsibility argument. It’s about moving away from the one-size-fits-all mentality. Not every pet needs to be sterilized, and certainly not in puppyhood or kittenhood. Pet owners deserve balanced, personalized advice — not pressure campaigns built on outdated ideas and billion-dollar industries. So before you book that surgery, take a step back and ask: is this really the best thing for my pet?
  • MM
    Marlene Matos
    Sep 28, 2025
    5.0
    Dr. Panno is amazing doctor and the crew on Spring Valley are awesome.
  • TJ
    Tracy Johnson
    Sep 15, 2025
    5.0
    I love the care team for my 2 dogs. We love Dr. Bri! She does a phenomenal job taking care of my 2 girls, and so does Dr. Gonzales when they are in her care. They answer all of my questions without hesitation, no matter how many I ask. When I rescued 2nd dog, she was so malnourished and had many issues, but Dr. Bri was attentive and told me all I needed to do to get my girl healthy. She's just caring! My dogs are cared for at the Banfield near Ft. Jackson! I must give a special shout out to Mrs. Sonya! While all the of assistants and techs are great, I do have a higher level of peace when I see her smiling face because she has literally been there since I walked in with my first Pampered Pooch when she was about 10 weeks old and she is now 8! There's comfort in consistency of care! I appreciate her and this entire team! Baby & Callie appreciate them and so do I!
  • HS
    Haley Smith
    Sep 12, 2025
    5.0
    Sergio is the BEST AND KINDEST! Thank you so much for all your help and being so kind❤️
  • LB
    Lisa Brumell
    Sep 11, 2025
    5.0
    Bandfield off Garners Ferry Road is absolutely amazing! They take excellent care of my Zackery❤️. All the staff are patient, kind, and provide excellent service to my fur baby 😊

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.