Veterinary Medical Center of Long Island

Reviews

• AA

  Alison

  1 day ago
  4.0
  I brought in my rat, Poppy on a busy Saturday. I expected a long wait and hefty fee, but was pleasantly surprised by Dr. Buenrosto being able to see her within an hour. She had her vet tech schedule an appointment with me the next day since she was able to assess that she didn't need immediate attention. The vet tech that I spoke to was very thorough and addressed my concerns. I felt comfortable to wait another day and the scheduled appointment went well. Both Dr. Buenrosto and the vet tech went over all my options for treatment and provided me information via email for palliative care. I really appreciate the amount of care and reassurance that they had for Poppy. I was charged for the one examination fee ($250) plus the medication that they provided, which they were very upfront about. I highly recommend bringing your exotic pets here if they ever need immediate medical attention and/or if your usual vet isn't available. I just recommend coming straight in over calling their phoneline to check if they accept exotic animals. I was sent to their call center where they didn't know if they treated exotic animals and had me wait for a callback, only to later be told that I don't have to call for appointments and to just walk in. It just would've been faster if I went first and checked with the front desk.
• NS

  Natalie Sharif

  2 days ago
  5.0
  After bringing two different pets here, one of whom was treated during COVID, and working with multiple specialty departments, I feel comfortable offering a broader perspective. Caring for animals during the height of COVID added an entirely different layer of difficulty. Curbside protocols, limited face-to-face communication, staffing strain, heightened emotions…yet the level of professionalism and medical care never wavered. That experience alone showed me how committed VMCLI is. Yes, specialty veterinary care is expensive. So is specialty human medicine. Board-certified specialists, advanced diagnostics, anesthesia monitoring, trained technicians, and true collaborative case management are not low-cost services. When we ask for human-level healthcare for our pets, we have to acknowledge that human-level infrastructure for veterinary medicine comes with real overhead that isn’t subsidized by the government like human medicine is. I’ve read the one-star reviews focused on price. It’s absolutely valid to have financial limits. But in my experience, cost here reflects the level of medicine being practiced, not greed. Estimates were transparent. Options were discussed. Decisions were respected. I’ve consistently seen thoughtful, evidence-based care delivered with professionalism and genuine concern. If we truly believe our pets are family, this is what family-level medical care looks like. I’m very grateful for the expertise, steadiness, and integrity this hospital has brought for our family. Especially in the hardest circumstances. Thank you.
• MV

  marc valentino

  3 days ago
  1.0
  All these people care about is money not the animals disgusting individuals that work here literally had a nurse tell me they’ve had people surrender animals to do surgeries on them for free so the nurses can bring them home. What a disgusting place to work at. I don’t know how these people sleep at night. You take animals away from their owners that can’t afford treatment just to treat the animal for free to give it to your ungrateful staff shut this place down immediately I’ve spent over 10,000 Them and all they keep asking me for is more money or they or they have no options I even had a doctor today. Tell me if you can’t afford it. Maybe you should euthanize your cat mark my words this place won’t be open much longer.
• JJ

  J Johns

  5 days ago
  5.0
  Had to take my dog there on Monday during that blizzard because my regular vet had closed. This was the visit that all owners dred when that day comes but its time. Having done this visit 6 times in my life and all are terrible, this was the easiest of all. They accepted us immediately and brought us back to a private and peaceful room, not an examination room. They gave us private time with our loved one and only came in when we were ready. Afterwards we as as much time as we wanted. They were so professional. To the Dr and tech thank you so much for your compassion!
• MV

  Margaret Vella

  Feb 13, 2026
  5.0
  After everything my dog Scooter and I have been through these past few weeks — so many questions, so much uncertainty, and more worry than I can even put into words — finding Dr. Hillock was truly a blessing. Dr. Hillock is not only incredibly knowledgeable, but deeply compassionate. He took the time to thoroughly explain Scooter’s condition in a way that made sense. He answered every single question (and there were a lot!) without rushing us or making us feel dismissed. What meant the most to me was that he did not push unnecessary tests or procedures. He focused on what was truly needed and what would genuinely help Scooter recover. That level of integrity is rare. For the first time in a while, I walked out feeling informed, reassured, and hopeful. Scooter is well on his way to recovery, and I truly believe that’s because of Dr. Hillock’s thoughtful and careful approach. If you are looking for a specialist who combines expertise with heart, I cannot recommend Dr. Hillock enough. We are so grateful. 🤍