Veterinary Medical Center of Long Island

Reviews

• AA

  Allie A

  4 days ago
  1.0
  0 stars. Do not bring your pets here, they will kill them. This vet clinic is a slaughter shop. I brought my cat Wednesday to this office back in October 2024 for sudden vomiting, weight loss, and ravenous behavior that appeared out of nowhere. Wednesday did not do well at vets so I was already hesitant to take him. Despite the bad reviews, I was desperate. In order to treat Wednesday he needed to be sedated, which already was stressful enough for him. While he was being treated I called multiple times for an update and NO ONE called me back. At one point my calls were being transferred to a call center. Finally, 6 hours later I decided to just show up. No returned calls, no update on my poor animal. It took them an entire month just to call me with the results. Even then, the phone call was rushed and I was confused as ever as to what was even wrong with my cat. Dr. Hillock prescribed medication for about 6-8 months, I don’t remember and wanted to see Wednesday again sometime soon. Absolutely not. When his medication was done I called Dr. Hillocks office to try and speak with him to see if he would prescribe the medication again, but no surprise, never got a call back. Even to this day. Wednesday passed away a year to the date of being treated there. This office and Dr. Hillock are careless and negligent people. All of this stress, $5,000 later and my cat is dead. They should be ashamed.
• KH

  Kelly H

  Jan 7, 2026
  1.0
  Dr. Hillock and his team at vmcli killed my cat, Kira. If i could give zero stars i would. My vet referred me here after Kira had an episode of stumbling and confusion, which we found out by a different emergency vet that her thyroid levels were out of control. After our first visit she was prescribed two medications and had an ultrasound. Dr. Hillock made a fatal "clerical error" as they put it, when submitting Amlodipine to the pharmacist, a drug to help with hypertension. For two weeks she was being overdosed with 10x the dose she was supposed to be getting before they caught it. Because of her already compromised liver and heart, she developed fluid in her chest and declined rapidly. She was barely eating when we started the meds (liquid) then stopped once we introduced tablets, and started developing the problem that happens when cats dont eat for an extended period of time, at that point she was at 3 days no food. After them explaining she might develope a clot when they run a line for a blood transfusion because of the Clopidogrel(anti-platelet) she was also on, and with all her other organ problems/failure they said she had slim to none chance of surviving, we ultimately decided to euthanize because i didnt want her to possibly die there alone. This disgusting oversight and negligence should have been avoided and/or spotted sooner. I lost my soul cat, who was also my ESA.. I am beyond heartbroken.
• SA

  Shalyn Abramovich

  Jan 6, 2026
  5.0
  There are so many things I wanna say but I’m gonna keep it short unfortunately places get a bad reputation over the front desk, and all I do think customer service and compassion are huge, especially when it comes to our animals...The vets themselves are caring ,and knowledgeable.Dr Emily Cottam saved my bulldog.He was rushed there hemorrhaging from his nose and after several tests, they still couldn’t figure out what was wrong, but they did everything and anything they could to keep my dog alive and to stop the bleeding and to get me answers Dr.Cottam even suggested that I change his food because he was starting to show early signs of kidney disease and put him on a prescription diet.The constant care, compassion, and updates that I got from this veterinarian are why I recommend this place. Yes, it’s an emergency hospital. Yes, it’s expensive. I’m not denying that but at the end of it all I’m one of the lucky ones that can say that my animal is still with us and the vet has since checked in with me to see how he’s doing. Thank you VMCLI.
• BL

  Bes Lekperaj

  Dec 28, 2025
  5.0
  I went to VMCLI several times for my 1.5 year old cat Nova who ended up having cancer. I had only adopted her 7 months earlier so you can imagine my pain. Dr. Harges and her team were amazing, very supportive and thorough when describing my options. Her and her team were very patient with all of my questions and I never felt rushed. She seemed very knowledgeable and I just felt like I could trust her. Alternatively, one of the times we ended up in the ER we met Dr. Jennifer To who seemed very apathetic. I asked her how a medication worked and she looked at me like I had 3 heads. She gave me a sarcastic response in a rude tone of voice. 0/10 experience when you’re already sad about your cat being sick. Ultimately when we had to put Nova down, it was the hardest decision of my life. We met Dr. Lauren Poniatowski that day, who was knowledgeable, empathetic, and thorough when discussing our options. Although Nova was suffering and in pain, I often feel guilt for my decision. But one thought takes me out of that dark place, and it’s Dr. Poniatowski telling me, while carrying Nova’s body out of the room “thank you for doing this for her,” and I find comfort that I made the right decision, thanks to her. Every time I feel sadness and guilt I think of that moment, and it reassures me. She let us grieve in the private room as long as we needed with Nova and without her. I hope she reads this and knows the impact that she had in the short time that we interacted. The front desk staff was also very caring and sweet. So I give Vmcli 5 stars for an overwhelmingly positive experience for the darkest time in my life.
• RA

  Reham Alabduljabbar

  Dec 25, 2025
  1.0
  They killed my 6 year old dog. Lucy presented with really high fever and she wasn’t eating and I explained to them I have taken her to the emergency veterinary group the night before and Lucy is getting worse. Dr Hanarthy ( which is ER dr lied to me by saying Lucy’s condition is stable while Lucy wasn’t stable around that time. Cos after I collected her medical records, her platelets was low and the LDH was high! This is sepsis . They ignored all Of this till the next day when Dr Cottam the ICU dr came and again she didn’t start her on Antibiotics still 4 pm which they kept her around 18 hours just with IV fluids. She started to decline cos her infection wasn’t controlled from the beginning and Lucy was died after 2 days. I am physician and I know what I am doing about. Of course I tried to reach out to the medical director and they never responded because they definitely don’t have an answer. This Dr Cottam when I talked to her about getting an answer all what she can say ! You r not GOD to control everything!!! I don’t know how dare she talks to people that way! I am really hoping both Hanarthy and Cottam sees my comments! Because one day you will remember this! What kind of board certified physician can not diagnose Sepsis!!!! I don’t understand! There is a guideline if sepsis is suspected, start treatment right away and there is reason for that! I remember that night when I talked to Hanarthy about Lucy’s fever and I Asked what if her fever get worse! Her answer was giving her a bath!!!!! Seriously! Is this how you treat high fever! Get your self educated Hanarthy? Draw blood samples / send it for culture and start Antibiotics! Not sure how they r board certified physicians! I am taking Legal action towards everyone involved! Just last thing when I talked to Dr Gatan which is ER physician there, she confirmed that was a mistake from the ER physician and these test results shouldn’t be ignored and this was sepsis. I promise you my sweet girl I will never leave this go just like that!

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