Mixed reviews on grooming services; some customers were pleased while others reported incomplete cuts and lack of adherence to instructions.
Training Effectiveness
Training experiences varied significantly; some customers felt their dogs improved while others reported negative changes in behavior.
Customer Service
Staff received praise for being friendly and accommodating, though there were instances of disorganization and poor communication.
Facility Experience
The facility is generally well-received, with many customers appreciating the environment and amenities for dogs.
Pricing Concerns
Several reviews mentioned high prices for services, with some customers feeling the value did not match the cost.
CH
Christian Herman
3 days ago
1.0
So very bad that I pulled my dog out with days left on the package that I bought. BTW, be advised they try to sell you the most expensive of their tree packages first.
I took my dog there for 'training' mostly so she could be and play with other dogs without me in the area. If I'm nearby she only wants to be with me.
I arrived earlier and earlier to pick her up: a surprise drop in only to find that she had been placed away from the other dogs, in a kennel in another otherwise empty room. Just as I had suspected. I get that my dog is nervous and it takes her time to relax while she was in the front floor on the cots with other dogs but to punish her by making her be alone in an empty room was brutal.
Training was minimal. I had initially explained to Brittany that she knew basic commands. Expensive weeks went by until I asked what training she was receiving which is when we worked on Sit and Stay.
This was a huge waste of a lot of money that as a retired person I was difficult to part with but I wanted my dog to be happy. In summation, she didn't learn anything and was daily isolated from other dogs.
DI
David Iler
Jul 30, 2025
1.0
The closing of bar k. Couldn't have happened to more deserving people congratulations on your retirement 👏
SD
Scott Dworkin
Jun 17, 2025
5.0
They are the best. Needed to extend stay at last minute and they did. Very friendly, helpful and nice.
AA
Austin
Jun 15, 2025
2.0
I wanted a little shape up of my golden but they really didn’t even cut her hair. Of course, you pay and tip before you see them. I’m not sure what I paid $130 for?
AJ
Amilyn Johnson
Jun 7, 2025
2.0
Won’t go back to have my dogs nails trimmed. It’s expensive and they weren’t cut down very well. People were nice though