Business Details
About
Pet supply storePet ServicesPet StorePet Adoption Service
Founded in 1989, Chow Hound Pet Supplies is a Kalmazoo staple, dedicated to nurturing the bond between pets and their owners. Chow Hound offers an expansive selection of pet food and supplies for dogs, cats, small pets, caged birds, backyard animals, reptiles, & fish. Their shelves are stocked with both premium and budget-friendly options, ensuring every pet owner can find the perfect fit for their furry family member. Beyond supplies, Chow Hound offers a variety of services, including pet wash stations, nail trim clinics, adoptable pets, veterinarian-led health + wellness clinics, and pet health insurance.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
180 reviews
5 stars
137
4 stars
27
3 stars
6
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, helpful, and knowledgeable, providing excellent service to customers.
Animal Welfare
There are mixed reviews regarding the treatment of animals, with some praising the store's commitment to animal welfare while others report neglect.
Store Cleanliness
The cleanliness of the store and facilities, particularly the dog wash area, received both positive and negative feedback, indicating inconsistency.
Product Selection
Customers appreciate the wide variety of pet supplies available, including specialty foods and adoptable pets.
Negative Experiences
Some customers reported unprofessional behavior from staff and issues with product availability, leading to dissatisfaction.
- CNColin NicomeNov 11, 20255.0Excellence customer service
- SBSpace BugNov 10, 20255.0Sienna took the time to look at every brand of cat food. Literally. Helping me find a high fiber, low filler option for my cat. Who has had a bad reaction to the veterinarian prescribed fiber option. The people here, make this the only pet store i will go to from now on. Thanks Sienna!¡
- LAl annNov 9, 20255.0Never a bad experience. Prices are in line with other stores
- KCKabe ChristianOct 23, 20255.0Super helpful employees, very kind and willing to help me get the best bang for my dollar
- JJJanine JoySep 3, 20255.0Young one fell in love with a pair of guinea pigs two weeks before his birthday. They kindly allowed us to keep the guinea pigs there till the day before his birthday
Frequently Asked Questions About Chow Hound Pet Supplies
What are the regular store hours for Chow Hound Pet Supplies?
Chow Hound Pet Supplies is open every day from 9:00 AM to 9:00 PM.
Does Chow Hound Pet Supplies offer delivery services?
Yes, delivery is available daily from 9:00 AM to 7:00 PM, including no-contact delivery options.
What pickup options are available at Chow Hound Pet Supplies?
They offer in-store pickup and curbside pickup services daily from 9:00 AM to 9:00 PM.
Where is Chow Hound Pet Supplies located?
Chow Hound Pet Supplies is located at 5097 Century Ave, Suite A, Kalamazoo, MI, 49006, USA.
What types of products does Chow Hound Pet Supplies carry?
They offer a wide selection of pet food and supplies for dogs, cats, small pets, caged birds, backyard animals, reptiles, and fish, including both premium and budget-friendly brands.
What pet-related services does Chow Hound Pet Supplies provide?
Services include pet wash stations, nail trim clinics, adoptable pets, veterinarian-led health and wellness clinics, and pet health insurance.
What payment methods are accepted at Chow Hound Pet Supplies?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special holiday hours for Chow Hound Pet Supplies?
The store is closed on November 27 and December 25, 2025. On December 24 and 31, 2025, and January 1, 2026, they are open from 9:00 AM to 6:00 PM.
What nearby dining options can customers visit before or after shopping at Chow Hound Pet Supplies?
Customers can enjoy treats at Crumbl Cookies or Crumbl - Kalamazoo, have a pizza at MOD Pizza, or dine at Olga's Kitchen, Anna's House, Qdoba, and Sophia's House of Pancakes, all located near the store.
Which nearby places can help customers access additional services when visiting Chow Hound Pet Supplies?
Nearby options include Trader Joes for groceries and health food, Spectrum for internet and TV services, and various financial services like Old National Bank and Kalsee Credit Union, providing a convenient errand run opportunity.