Chow Hound Pet Supplies

4.6
180 reviews

About

Pet supply storePet ServicesPet StorePet Adoption Service
Founded in 1989, Chow Hound Pet Supplies is a Kalmazoo staple, dedicated to nurturing the bond between pets and their owners. Chow Hound offers an expansive selection of pet food and supplies for dogs, cats, small pets, caged birds, backyard animals, reptiles, & fish. Their shelves are stocked with both premium and budget-friendly options, ensuring every pet owner can find the perfect fit for their furry family member. Beyond supplies, Chow Hound offers a variety of services, including pet wash stations, nail trim clinics, adoptable pets, veterinarian-led health + wellness clinics, and pet health insurance.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Chow Hound Pet Supplies
5097 Century Ave, Kalamazoo, MI
49006, United States

Hours

Reviews

4.6
180 reviews
5 stars
137
4 stars
27
3 stars
6
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, providing excellent service to customers.

Animal Welfare

There are mixed reviews regarding the treatment of animals, with some praising the store's commitment to animal welfare while others report neglect.

Store Cleanliness

The cleanliness of the store and facilities, particularly the dog wash area, received both positive and negative feedback, indicating inconsistency.

Product Selection

Customers appreciate the wide variety of pet supplies available, including specialty foods and adoptable pets.

Negative Experiences

Some customers reported unprofessional behavior from staff and issues with product availability, leading to dissatisfaction.
  • CN
    Colin Nicome
    Nov 11, 2025
    5.0
    Excellence customer service
  • SB
    Space Bug
    Nov 10, 2025
    5.0
    Sienna took the time to look at every brand of cat food. Literally. Helping me find a high fiber, low filler option for my cat. Who has had a bad reaction to the veterinarian prescribed fiber option. The people here, make this the only pet store i will go to from now on. Thanks Sienna!¡
  • LA
    l ann
    Nov 9, 2025
    5.0
    Never a bad experience. Prices are in line with other stores
  • KC
    Kabe Christian
    Oct 23, 2025
    5.0
    Super helpful employees, very kind and willing to help me get the best bang for my dollar
  • JJ
    Janine Joy
    Sep 3, 2025
    5.0
    Young one fell in love with a pair of guinea pigs two weeks before his birthday. They kindly allowed us to keep the guinea pigs there till the day before his birthday

Frequently Asked Questions About Chow Hound Pet Supplies

What are the regular store hours for Chow Hound Pet Supplies?

Chow Hound Pet Supplies is open every day from 9:00 AM to 9:00 PM.

Does Chow Hound Pet Supplies offer delivery services?

Yes, delivery is available daily from 9:00 AM to 7:00 PM, including no-contact delivery options.