Business Details
About
Pet supply storePet ServicesPet StoreDog TrainerPet Adoption Service
Chow Hound Pet Supplies is your neighborhood pet store for all the supplies you need to keep your pets happy, safe and healthy. Your pet is at the heart of everything we do.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
428 reviews
5 stars
313
4 stars
72
3 stars
18
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several complaints about poor communication and service, particularly regarding the dog wash and nail trimming services.
Cleanliness
The cleanliness of the dog wash stations and animal cages received mixed reviews, with some customers noting unsanitary conditions.
Product Selection
Customers appreciated the variety of pet supplies available, but some expressed disappointment with the quality and pricing of certain items.
Pet Services
The self-serve dog wash was frequently highlighted as a positive feature, though there were complaints about availability and cleanliness.
Pricing
Several reviews mentioned high prices compared to online options, leading some customers to question the store's competitiveness.
- SSSara StaskiewiczNov 16, 20251.0Strangest experience I’ve ever had. The person didn’t speak or acknowledge my existence. Was looking at my pet on a leash with disgust. Didn’t speak when I spoke to them. Didn’t say anything even when I said hello or thank you when they handed me my receipt. I assume they are having bad day- so maybe next time my experience will be better.
- LLLauren LuurtsemaNov 13, 20255.0Great selection and very clean dog washes!
- JTJen TNov 3, 20255.0My dog loves this store!
- PMPhil MarshNov 2, 20255.0Great staff, love the dog wash rooms!
- EEEdwardAug 23, 20255.0Great dog wash.
Frequently Asked Questions About Chow Hound Pet Supplies
What are the regular business hours for Chow Hound Pet Supplies?
Chow Hound Pet Supplies is open daily from 9:00 AM to 9:00 PM.
Does Chow Hound Pet Supplies offer delivery services?
Yes, Chow Hound Pet Supplies offers delivery services from 9:00 AM to 7:00 PM every day.
What are the pickup options available at Chow Hound Pet Supplies?
They provide in-store pickup, curbside pickup, and no-contact delivery services.
What are the pickup hours at Chow Hound Pet Supplies?
Pickup is available daily from 9:00 AM to 9:00 PM.
Which payment methods are accepted at Chow Hound Pet Supplies?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, cash, and checks.
What kind of pet products and brands can I find at Chow Hound Pet Supplies?
The store carries a wide variety of brands including Blue Buffalo, Royal Canin, Wellness, Merrick, Orijen, Science Diet, and many more to keep your pets happy and healthy.
Where is Chow Hound Pet Supplies located?
It is located at 7485 Cottonwood Drive, Jenison, MI 49428, USA.
Are there any special holiday hours at Chow Hound Pet Supplies?
Yes, the store is closed on November 27, 2025 and December 25, 2025. On December 24, 2025, December 31, 2025, and January 1, 2026, they are open from 9:00 AM to 6:00 PM.
What nearby places can I visit around Chow Hound Pet Supplies?
Nearby, you can visit the AT&T Store for mobile needs, Jude's Barbershop Jenison for grooming, and Dunes Golf and Bar for recreation.
Is there a coffee shop near Chow Hound Pet Supplies where I can relax before or after shopping?
Yes, Biggby Coffee is nearby, offering a cafe experience where you can enjoy coffee and smoothies.
How can nearby services like Jude's Barbershop and The Golden File Nails & Spa enhance my visit to Chow Hound Pet Supplies?
You can combine your pet supply shopping with personal care by visiting Jude's Barbershop Jenison or The Golden File Nails & Spa for hair and nail services nearby.