Business Details
About
Pet supply storePet ServicesPet StorePet Adoption Service
Chow Hound Pet Supplies is your neighborhood pet store for all the supplies you need to keep your pets happy, safe and healthy. Your pet is at the heart of everything we do.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
617 reviews
5 stars
440
4 stars
121
3 stars
40
2 stars5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are inconsistent, with some staff being friendly and helpful, while others are reported as rude or unhelpful.
Product Selection
The store offers a wide variety of pet products and has a good selection of food, grooming supplies, and other pet-related items.
Dog Wash Facilities
The dog wash stations are appreciated for their convenience, but some customers reported issues with cleanliness and availability of supplies.
Pricing Concerns
Many customers feel that prices are higher compared to competitors, which affects their shopping decisions.
Staff Attitude
While some reviews highlight friendly and knowledgeable staff, others mention a lack of engagement and a negative attitude from certain employees.
- WTWilliam TrippNov 12, 20253.0A good store but, customer service needs improvement. The cashier was hardly audible - nearly mumbling. I asked for an item I usually get a case of but, did not see it. I inquired and was told "oh, it probably is just not on the shelf". The employee should have volunteered to check back stock - evidently an overwhelming task.
- KDKristina DawnNov 11, 20255.0Great people and products.
- SSShelley ShefferNov 8, 20255.0Chow Hound is a fun place to shop for pet supplies. I can interact with cats and find anything and everything I need for my fur babies.
- RRrhondaOct 16, 20252.0This was my one of my favorite stores for my pets and I really enjoyed taking my dogs. However, last time I was in there was not a good experience. Kinsey was extremely rude. My dog had taken a treat off of the shelf and I promptly put it back. There was no damage to the treat. I grabbed several items for purchase. I gave my dogs a bath. Next, I headed to the counter to pay. Kinsey, not only over charged me for my items, but then told me she was charging me for an extra treat because she saw my dog take it off the shelf. I explained to her what happened and she still charged me for the extra treat. Her response was " Well, just in case, I saw him take it off the shelf" Yes, she did see him take it off the shelf. And I explained to her that I put it back. Your employees should not be able to not only ring up the incorrect items (more expensive), but also charge for additional items at their discretion. Bad for business.
- JJJohnSep 21, 20255.0Love the dog wash!
Frequently Asked Questions About Chow Hound Pet Supplies
What are the regular store hours for Chow Hound Pet Supplies?
Chow Hound Pet Supplies is open every day from 9:00 AM to 9:00 PM.
During what hours is delivery service available at Chow Hound Pet Supplies?
Delivery service is available daily from 9:00 AM to 7:00 PM.
What pickup options does Chow Hound Pet Supplies offer?
They offer in-store pickup and curbside pickup, available from 9:00 AM to 9:00 PM daily.
Can I order pet supplies online from Chow Hound Pet Supplies?
Yes, you can order online through their website at https://chowhoundpetsupplies.com/.
What payment methods are accepted at Chow Hound Pet Supplies?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any holiday closures or special hours customers should be aware of?
Chow Hound is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve, New Year's Eve, and New Year's Day, they are open from 9:00 AM to 6:00 PM.
What kinds of pet product brands are available at Chow Hound Pet Supplies?
They carry brands like Blue Buffalo, Royal Canin, IAMS, Orijen, Merrick, Acana, and many others for pet food and supplies.
What nearby dining options are available if I want to grab a meal before or after visiting Chow Hound Pet Supplies?
Nearby restaurants include Jet's Pizza, Mama's Thai Cafe, Applebee's Grill + Bar, Wingstop, New China City, Mancino's sandwich shop, and Ryke's Bakery.
Are there any nearby stores or services that complement a visit to Chow Hound Pet Supplies?
Yes, nearby you can find Walgreens for pharmacy needs, Sally Beauty for beauty supplies, Dollar Tree for discount shopping, and iCare Repair for electronics repair.
How can nearby transit or mobile service stores help when visiting Chow Hound Pet Supplies?
Nearby mobile phone stores like T-Mobile Authorized Retailer, AT&T Store, and electronics repair at iCare Repair can assist with connectivity or device needs during your visit.