Feeders Pet Supply

4.5
653 reviews

About

Pet supply storePet ServicesPet StoreAquarium ShopDog TrainerPet Adoption Service
Feeders Pet Supply is your neighborhood pet store for all the supplies you need to keep your pets happy, safe and healthy. Your pet is at the heart of everything we do.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Feeders Pet Supply
2181 Harrodsburg Road, Lexington, KY
40504, United States

Hours

Reviews

4.5
653 reviews
5 stars
479
4 stars
105
3 stars
35
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while many praise their friendliness and helpfulness, others report rudeness and lack of assistance.

Product Variety

The store offers a wide selection of pet supplies and products, with many customers appreciating the variety available.

Pricing Concerns

Several customers noted that prices can be high, with some expressing dissatisfaction over the cost of certain items.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Customer Service Issues

There are complaints regarding inconsistent customer service, particularly related to store policies and handling of issues with live animals.
  • GH
    Gregg Hicks
    Nov 17, 2025
    5.0
    Friendly people, decent prices, wide enough isles for my powerchair.
  • AH
    Amany van Heemst
    Nov 11, 2025
    5.0
    Very friendly and knowledgeable people.
  • DT
    Debra Turner
    Oct 9, 2025
    5.0
    My first pet. He's 2 months . I'm 66. We will be fine... Lol
  • JW
    Jimmy Williams
    Oct 6, 2025
    1.0
    Have been coming here for years without issues until recently our teens went into the store to grab a bulb for their reptile tank, something they have done on numerous occasions. On this day they were stopped and told to leave the store as it is policy that anyone under 18 be accompanied by an adult. This policy wasn’t posted anywhere in the store, isn’t mentioned online, nor can corporate provide a copy of such a policy. They confirmed that our children were not disruptive nor wandering around the store, just carrying their item towards the front to check out. The lack of communication and the absolute audacity to kick children out of a store that they have been coming to for years without so much as a warning is insane to me. I get the policy, even. If it were posted and visible to customers then absolutely would have no issue. But this was seemingly decided and enforced overnight causing distress and confusion. Their corporate response was “children cannot be running around the store…” Do you mean “shopping”? I think both the Millpond store and their corporate entity need a lesson in shopping versus loitering and then an extra ten lessons on how to post appropriate signage and deescalating tense situations instead of kicking well-behaved children out of their store with no warning. If the public don’t know about your “policy” (ie posted online or with signage around the store) then it is less policy and more an excuse to target and humiliate.
  • JS
    Jere Strong
    Sep 9, 2025
    5.0
    Love going to play with the animals

Frequently Asked Questions About Feeders Pet Supply

What are the regular store hours for Feeders Pet Supply?

Feeders Pet Supply is open daily from 9:00 AM to 9:00 PM.

What are the delivery hours for Feeders Pet Supply?

Delivery service is available every day from 9:00 AM to 7:00 PM.