Vetco Total Care - SouthPaw Animal Clinic

4.8
152 reviews

About

VeterinarianPetco
Visit your Overland Park Vetco Total Care located at 11818 Quivira Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care - SouthPaw Animal Clinic
11818 Quivira Rd, Overland Park, KS
66210, United States

Hours

Reviews

4.8
147 reviews
5 stars
139
4 stars
1
3 stars
1
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being knowledgeable, kind, and compassionate towards both pets and their owners.

Veterinary Care

Dr. C received numerous accolades for her attentive and thorough care, with many customers expressing trust in her expertise.

Customer Experience

Many reviews highlighted a welcoming atmosphere and positive experiences, with clients feeling valued and well-informed.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and billing practices since the clinic's merger with Vetco.

Record Management Issues

A few reviews mentioned problems with accessing pet medical records and billing for services not rendered.
  • GD
    Gabbi Day
    Dec 15, 2025
    5.0
    Knowledgeable, super kind staff! Could not have asked for a better experience. So happy to have found this clinic!
  • LB
    Li Bowman
    Oct 10, 2025
    5.0
    Dr. C was fantastic. Being on the spectrum myself, she made me feel seen, heard, and was beyond attentive to my dog - who did not make her nail trim so easy.
  • KK
    Kristina Kooken
    Aug 28, 2025
    5.0
    I am so happy I found this place after dealing with another awful vet clinic. Dr. C is the most genuine, kind vet I’ve ever had and I know all my babies are in good, caring, capable hands.
  • EE
    Elisa
    Aug 21, 2025
    1.0
    I brought my kitten in early June for his initial vet visit after getting him in late May. During this time he received his rabies vaccination and a FIV/FeLV and fecal test were apparently ordered. No physical sample was ever taken in house nor was I provided with any materials to collect it outside, however, I was still charged for a service that I did not receive. Similarly, the clinic apparently had computer issues that did not allow them to sync with Petco’s records so I am unable to see the test results of the FIV/FeLV test online, nor did I ever receive a call from the clinic (mind you this has been over two months ago). I recently took my kitten to another PETCO/Vetco clinic for the FIV vaccine and they as well were unable to access any records from Southpaw showing that he had tested negative for FIV, which they require prior to vaccination. I called previously and have called twice again within the past few days regarding being billed for a service I never received and not receiving my kitten’s medical record. When I asked for his physical record as I am entitled to under Kansas law, the clinic refused to provide me with any physical record despite openly acknowledging that they are at fault for not properly uploading his record. If you would like to fraudulently be billed for services you did not receive and have your rights for Record Ownership and Access under Kansas law (which states that while the practice owns the records, the owner has the right to review them and obtain physical copies) violated, then I would 100% recommend this practice. If you actually care about your fur baby and want quality and ethical care, steer as far away as possible.
  • AP
    Angie Pastorek
    Jul 26, 2025
    2.0
    Disappointed with significant price increases since Vetco took over this practice. Now paying double or more for most services-- and have to take my 3 young cats to a *different* Vetco location to not be charged a separate exam fee for each along in addition to the basic vaccination charges (?), adding inconvenience on top of price-gouging. Miss the days of just Dr. C. and Wendy when Southpaw provided loving, accessible, high quality care for reasonable fees. :(

Frequently Asked Questions About Vetco Total Care - SouthPaw Animal Clinic

What services does Vetco Total Care - SouthPaw Animal Clinic in Overland Park offer?

Vetco Total Care - SouthPaw Animal Clinic provides comprehensive veterinary care including routine exams and emergency surgeries. They offer quality pet care and also provide free healthy weight and microchip checks.

What are the operating hours of Vetco Total Care - SouthPaw Animal Clinic?

The clinic is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM. It is closed on Wednesdays, Saturdays, and Sundays.