Vetco Total Care - SouthPaw Animal Clinic

4.8
151 reviews

About

Veterinarian
Visit your Overland Park Vetco Total Care located at 11818 Quivira Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingNot available

Location

Vetco Total Care - SouthPaw Animal Clinic
11818 Quivira Rd, Overland Park, KS
66210, United States

Hours

Reviews

4.8
146 reviews
5 stars
138
4 stars
1
3 stars
1
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Veterinarian Quality

Dr. C and Dr. Bailey received high praise for their compassionate and knowledgeable care, with many customers expressing trust in their abilities.

Staff Attitude

The staff is consistently described as friendly, caring, and attentive, making both pets and owners feel welcome and valued.

Communication

Customers appreciate the clear communication regarding procedures, costs, and pet care, with many noting that their questions are answered thoroughly.

Facility Condition

The clinic is noted for being clean and well-maintained, contributing to a positive experience for both pets and their owners.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and billing practices, particularly after the clinic's merger with Vetco.
  • LB
    Li Bowman
    Oct 10, 2025
    5.0
    Dr. C was fantastic. Being on the spectrum myself, she made me feel seen, heard, and was beyond attentive to my dog - who did not make her nail trim so easy.
  • KK
    Kristina Kooken
    Aug 28, 2025
    5.0
    I am so happy I found this place after dealing with another awful vet clinic. Dr. C is the most genuine, kind vet I’ve ever had and I know all my babies are in good, caring, capable hands.
  • EE
    Elisa
    Aug 21, 2025
    1.0
    I brought my kitten in early June for his initial vet visit after getting him in late May. During this time he received his rabies vaccination and a FIV/FeLV and fecal test were apparently ordered. No physical sample was ever taken in house nor was I provided with any materials to collect it outside, however, I was still charged for a service that I did not receive. Similarly, the clinic apparently had computer issues that did not allow them to sync with Petco’s records so I am unable to see the test results of the FIV/FeLV test online, nor did I ever receive a call from the clinic (mind you this has been over two months ago). I recently took my kitten to another PETCO/Vetco clinic for the FIV vaccine and they as well were unable to access any records from Southpaw showing that he had tested negative for FIV, which they require prior to vaccination. I called previously and have called twice again within the past few days regarding being billed for a service I never received and not receiving my kitten’s medical record. When I asked for his physical record as I am entitled to under Kansas law, the clinic refused to provide me with any physical record despite openly acknowledging that they are at fault for not properly uploading his record. If you would like to fraudulently be billed for services you did not receive and have your rights for Record Ownership and Access under Kansas law (which states that while the practice owns the records, the owner has the right to review them and obtain physical copies) violated, then I would 100% recommend this practice. If you actually care about your fur baby and want quality and ethical care, steer as far away as possible.
  • AP
    Angie Pastorek
    Jul 26, 2025
    2.0
    Disappointed with significant price increases since Vetco took over this practice. Now paying double or more for most services-- and have to take my 3 young cats to a *different* Vetco location to not be charged a separate exam fee for each along in addition to the basic vaccination charges (?), adding inconvenience on top of price-gouging. Miss the days of just Dr. C. and Wendy when Southpaw provided loving, accessible, high quality care for reasonable fees. :(
  • JS
    Janet Somers
    Jul 23, 2025
    5.0
    I was so relieved when I found this Hospital! They saw my dog quickly and were so good with her! They drew her labs and said that I would hear the results the next day. They called the same evening and I was given meds for her. That was a Thursday. The next 2 days she wouldn't eat or drink. She's been doing better since. The surprise was when we went for a recheck she wanted to go back in the office! I'm going to use them from now on for all my animals. A BIG PLUS!! THEY TAKE PETCO CREDITS!!

Frequently Asked Questions About Vetco Total Care - SouthPaw Animal Clinic

What services does Vetco Total Care - SouthPaw Animal Clinic in Overland Park offer?

Vetco Total Care - SouthPaw Animal Clinic provides comprehensive veterinary care including routine exams and emergency surgeries. They offer quality pet care and also provide free healthy weight and microchip checks.

What are the operating hours of Vetco Total Care - SouthPaw Animal Clinic?

The clinic is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM. It is closed on Wednesdays, Saturdays, and Sundays.