Business Details
About
Pet StorePet supply store
Visit your Overland Park Pet Store located at 11620 W 95th St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,105 reviews
5 stars
634
4 stars
251
3 stars
117
2 stars
32
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Grooming Quality
While some customers were satisfied with the grooming services, others reported issues with long wait times and unsatisfactory cuts.
Store Cleanliness
Feedback was mixed regarding cleanliness, with some customers noting cleanliness and organization, while others reported unsanitary conditions.
Product Availability
Customers appreciated the wide selection of products available, though some expressed disappointment with specific items being out of stock or improperly priced.
Negative Experiences
Several reviews highlighted poor customer service incidents, including rude staff interactions and issues with product quality, particularly in the fish and insect departments.
- SCStacy Cox2 days ago5.0Great selection and very knowledgeable staff who are so helpful and friendly.
- FWfinly wizerNov 9, 20255.0I really enjoy this Petco, nicely stocked,fewer issues with fish,and very helpful with online orders being ready and placed in my car with appreciation for shopping with them . Great customer service, more reliable than the one closest to my home! Good job!
- HGHilary GNov 3, 20254.0The employees are always sweet and helpful.
- SSSharon S.Oct 26, 20255.0Extremely helpful associate went above and beyond to find me what I was looking for. Excellent customer service!
- AKAbbie KaminskiOct 21, 20251.0Took my dog there the week I gave birth around the week prior to 9/25 to get a fresh cut and shampoo before we brought home a new baby. I wasn’t mad at the results, I thought they did a great job but, two weeks later & my dog had fleas! We’ve literally spent the last 3 and a half weeks cleaning everything from our sectional covers, our toddlers bed, our bed, my nursing chair- and to make matters worse, we often watch my moms dog during the day while she works, and my mom brings her dog when she comes to watch my two year old or just to help out with our new baby- literally 7 days a week most times & he got fleas! So, we’ve literally been passing fleas back and forth, giving weekly flea baths, did a K9 Advantix treatment, and oral medication. ITS MY WORST NIGHTMARE- on top of dealing with it less than a month postpartum. I’ve reached out, left messages & have not heard a word back! Pricepoint for service was fair, super reasonable but after $250+ in flea treatments and cleaning products , I’d rather have paid $100 for just her grooming. SAVE YOUR MONEY, don’t use this petco groomer location
Frequently Asked Questions About Petco
Does the Petco Congleton location have a vet hospital?
No, Petco Congleton does not have a full-service vet hospital.
Does Petco Congleton offer vaccinations?
Yes, Petco Congleton provides vaccinations.
Does Petco Congleton offer curbside pickup?
Yes, curbside pickup is available at Petco Congleton. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Congleton Petco?
Hamster and guinea pig prices vary by location. Call your Congleton Petco at 9138599720 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Congleton sell dogs?
No, Congleton Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco in Congleton offer for pets?
Petco Congleton offers premium pet foods, expert training, vaccination services, and grooming for pets.
Does Petco Congleton have a full-service veterinary hospital?
No, Petco Congleton does not have a full-service veterinary hospital.
Are vaccinations available at Petco Congleton?
Yes, Petco Congleton provides vaccinations for pets.
Is curbside pickup available at Petco Congleton?
Yes, curbside pickup is available for eligible products at Petco Congleton.
What are the store hours for Petco in Congleton?
Petco is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 7:00 PM on Sunday.
Does Petco Congleton sell dogs or cats?
No, Petco Congleton does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at the store.
What payment methods are accepted at Petco Congleton?
Petco Congleton accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
How can nearby locations like KC Pet Project - Petco Adoption Center enhance my visit to Petco Congleton?
You can visit the KC Pet Project Adoption Center near Petco to meet pets available for adoption and support local animal welfare during your trip.
Are there any convenient nearby stores where I can shop along with Petco Congleton?
Yes, nearby stores such as Toys"R"Us and Ollie's Discount Store are close by for diverse shopping options on the same visit.
Can I visit any beauty or grooming salons near Petco Congleton while shopping?
Yes, several beauty salons and hair studios like TaylorMade Hair Studio and The Fringe are nearby for grooming appointments before or after your Petco visit.