Customers consistently praised the staff for their professionalism, friendliness, and ability to handle anxious pets with care.
Grooming Quality
While many reviews highlighted excellent grooming results, there were some complaints about inconsistent quality and communication regarding services.
Training Programs
The training programs received positive feedback, with many customers noting significant improvements in their pets' behavior and skills.
Customer Experience
Overall, customers reported a positive experience with easy appointment scheduling and a welcoming atmosphere, although some mentioned issues with communication.
CS
Carol Shoffner
Dec 10, 2025
5.0
My baby is very active and they show patients with him. And I know this because he was going to another grooming astablishment and he was upset and didn't want to go back with the groomer which I was not realizing. When I returned to get him he about broke the door trying to get to us and ran to the entrance to leave. I felt really bad not paying attention to his actions. So it let me know something took place on his prior appointment. We left without booking another appointment and never returned. Found kennelwood!!!!!
CR
Cindy Riewski
Dec 8, 2025
5.0
Cat grooming.
AH
Amelia Hertter
Nov 19, 2025
5.0
I have a long haired cat who gets matted sometimes and they take GREAT care of her! I also take her to get sanitary trims if she isn’t matted and I always leave happy. They are pretty quick and I’m a crazy person who gets nervous to drop off my pet and they always answer my questions and make me feel way better about leaving her. I definitely recommend to anyone who needs their cat groomed!!!
MW
Minnie Winters
Nov 12, 2025
5.0
Friendly staff, skilled technicians, and happy pup. Just what is needed to make the grooming a good one.
DL
Dan Londe
Nov 10, 2025
5.0
A lot of dogs don't like to be groomed, but the people at Kennelwood make it a pleasant experience for my German Shepherd Zire. He actually gets excited when he sees us pulling into their parking lot. They all do a great job, especially with a big dog like mine. Zire is my 8th Shepherd, and they all have gotten groomed at Kennelwood. I won't go anyplace else.
Frequently Asked Questions About Kennelwood Pet Resort
What services does Kennelwood Pet Resort offer for pets?
Kennelwood Pet Resort provides industry-leading pet services, including pet boarding and pet sitting for your dog or cat.
Where is Kennelwood Pet Resort located?
Kennelwood Pet Resort is located at 208 Hartman Ln, O'Fallon, IL 62269, United States.
What are the operating hours of Kennelwood Pet Resort?
The resort is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
How can I contact Kennelwood Pet Resort?
You can contact Kennelwood Pet Resort by phone at +1 314-429-2100 or visit their website at http://www.kennelwood.com/.
What category of business is Kennelwood Pet Resort classified under?
Kennelwood Pet Resort is classified as a Pet Boarding Service.
Are there any veterinary services near Kennelwood Pet Resort?
Yes, Four Paws Animal Hospital, a nearby veterinarian and pet services provider, is located close to Kennelwood Pet Resort.
What dining options are available near Kennelwood Pet Resort?
Nearby dining options include KRAB KINGZ seafood restaurant, Ray's SoulFood and Turkey Legs, Mungo's Italian Eatery, and bb.q Chicken Korean fast food restaurant.
Are there any beauty or grooming services near Kennelwood Pet Resort?
Yes, nearby beauty and grooming options include Fade48 Barbershop, Salon Ludic, Akyra Z Hair LLC, Avonjane's Hair & Glam Studio, and Studio 19 Salon And Spa.
Can I find educational or tutoring centers near Kennelwood Pet Resort?
Yes, Mathnasium of O'Fallon and Mathnasium O'Fallon are nearby tutoring centers offering test preparation and educational services.
What other amenities can customers access near Kennelwood Pet Resort?
Customers can visit various nearby places including OneMain Financial for financial services, Marcus O'Fallon Cinema for entertainment, and DP Golf Indoors for golf activities.