Petco

4.4
940 reviews

About

Pet StorePet supply store
Visit your South Miami Pet Store located at 6200 S. Dixie Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6200 S Dixie Hwy, South Miami, FL
33143-4933, United States

Hours

Reviews

4.4
928 reviews
5 stars
641
4 stars
156
3 stars
52
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide excellent service.

Store Cleanliness

The store is frequently described as clean, organized, and well-maintained, contributing to a positive shopping experience.

Grooming Services

While some customers had positive experiences with grooming, others reported issues with service quality and staff attitudes, indicating inconsistency in grooming experiences.

Product Availability

Customers appreciated the wide variety of pet products available, although some noted that prices can be high compared to competitors.

Customer Service Issues

There were several complaints regarding poor customer service experiences, particularly related to management and online order discrepancies.
  • JJ
    Jane
    Nov 10, 2025
    5.0
    Petco delivered a great experience when we purchased our boys their first dwarf hamster. Daniel had strong knowledge. He answered every question. He helped us choose the right setup. He made the process easy and clear. Our boys left excited and confident. We will return because of his service.
  • MC
    Mark Cutino
    Oct 31, 2025
    5.0
    Friendly and helpful staff.
  • JP
    jenjenenjen Puyanic
    Oct 25, 2025
    5.0
    Petco has everything I need to keep my dog healthy. Whether I order online or shop in person, I can count on timely deliveries and great customer service. The manager at the S. Miami store takes a genuine interest in listening to any issues or questions you may have. A refreshing approach in comparison to other stores and how indifferent they treat their customers. I highly recommend this store.
  • EC
    Evelyn Cortes
    Sep 20, 2025
    5.0
    Very helpful and genuinely knowledgeable employees. They helped me find everything I needed for my first betta tank. The tank, plants (minus the floaters), sand, stratum, and fish were all from petco.
  • LL
    Lorenzo
    Sep 12, 2025
    3.0
    Ehh, i mean good i guess, but the living spaces for the animals? not all the best. i mean yeah, their pretty good and i came there to browse reptiles, but when i saw them they all looked kinda depressed and i felt bad. otherwise pretty good. service was also good. -edit- chexk the pictures, tried to find the best pictures for them.

Frequently Asked Questions About Petco

Does the Petco South Miami location have a vet hospital?

No, Petco South Miami does not have a full-service vet hospital.

Does Petco South Miami offer vaccinations?

Yes, Petco South Miami provides vaccinations.