Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Melbourne provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
376 reviews
5 stars
245
4 stars
49
3 stars
16
2 stars
14
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, compassion, and professionalism in handling their pets.
Customer Service
Feedback indicated issues with customer service, particularly at the front desk, where staff were described as unwelcoming or unprofessional.
Upselling Concerns
Several reviews expressed frustration over perceived upselling of medications and services, leading to dissatisfaction with the care provided.
Mixed Experiences
While many customers had positive experiences, others reported dissatisfaction with the quality of care and communication from veterinarians.
Facility Issues
Some reviews mentioned long wait times, disorganization, and cleanliness concerns at certain locations.
- JBJ BoxOct 8, 20255.0I took my dog in for an arthritis shot and the vet tech noticed she was breathing strangely and caught a ruptured splenic mass giving her the best shot to survive it. I’m so thankful for that vet tech.
- ACAlex ChaikaSep 16, 20255.0My experience with banfield was excellent there staff was very nice and professional dr Katherine was excellent i liked after she examined the dog and gave her shots she explained everything and the nurse we seen was excellent she is the one who explained the advantage plan to me witch I have it was a great experience thank you from Alex cleo and brenda
- KKKelleySep 12, 20255.0Great doc! Great staff!!
- JHJoyalea HerdeckAug 9, 20255.0Canfield takes good care with our dog. We have the pet plan so only minimal out of pocket.
Frequently Asked Questions About Banfield Pet Hospital - CLOSED
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
Banfield Pet Hospital® - Melbourne provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Is the Banfield Pet Hospital in Melbourne currently open?
The Banfield Pet Hospital in Melbourne is currently closed. Please check for other nearby locations on the Banfield website.
What veterinary services did Banfield Pet Hospital - Melbourne offer before closing?
Services included preventive care, vaccinations, dental care, parasite control, microchipping, spay/neuter procedures, DNA testing, nutrition advice, and end-of-life care.
How can I schedule an appointment with Banfield Pet Hospital in Melbourne?
You can schedule an appointment through the Banfield website's reservation system or use their mobile app available on iOS and Android.
Does Banfield provide emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent advice or be referred to an emergency hospital or specialist.
What is the Optimum Wellness Plan offered by Banfield?
It is an annual preventive care plan including exams, vaccines, diagnostics, dental care, and nutritional consultations, designed to keep your pet healthy year-round.
Can I get veterinary advice online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 general pet care advice through Vet Chat™ available in the Banfield app.
What are some nearby pet-related stores where I can shop after visiting Banfield?
Nearby pet-related stores include PetSmart for pet supplies and services, which is convenient for picking up pet food or grooming after a veterinary visit.
Are there dining options close to Banfield Pet Hospital in Melbourne?
Yes, nearby dining includes TGI Fridays, El Chico Mexican Restaurant, Fiesta Azul Tequila House, and Duffy's Sports Grill where you can enjoy a meal before or after your visit.
Can I find electronic or computer repair services near Banfield in Melbourne?
Yes, Geek Squad and Best Buy are nearby for electronics, computer repair, and mobile phone needs, convenient if you want to handle tech errands around your visit.
Are there any nearby healthcare or wellness services in Melbourne close to Banfield?
Yes, Sunshine Chiropractic, Audibel Hearing Care Centers, and Acupuncture Health & Wellness are nearby for complementary health services while you are in the area.