Petco Grooming

Reviews

• TW

  Theresa Williams

  Nov 12, 2025
  5.0
  Thanks to Allison for grooming my dog. She did a great job.
• AI

  Albany Iglesias

  Oct 15, 2025
  5.0
  I had a real bad time finding a good person to take care of my fur-baby since she is kinda grumpy, fortunately after long time, Maddison is now taking the best care I could possibly imagine, so I thank her for the way she awesomely treats my dog.
• SA

  Steven Alvarado

  Sep 23, 2025
  5.0
  The grooming was great and the techs genuinely care. My only complaint, is yet again, issues with discounts and perks. They wouldn't accept the 1st grooming coupon because that tech doesn't work there anymore. Not my problem, I paid over $200 on pet vacs and exam which is when it was given to me. The cashier simply wouldn't accept it but encouraged me to try "DJ, Dj's great, he's so wonderful!" Always some trickery with Petco/Vetco. Watch your dollars people!
• LL

  Leny

  Sep 14, 2025
  1.0
  Horrible service, I showed the groomer a picture how I wanted my golden doodle to get a hair cut and omg almost bold, she didn’t do anything that I said, horrible I won’t go back ever, look at the pictures and you’ll tell me
• SS

  Stephanie S

  Jul 10, 2025
  1.0
  This was my first time trying Petco’s grooming services, and overall, it was a frustrating experience. I booked online, and I tried calling multiple times with questions beforehand, but no one ever answered the listed phone number. When I arrived, the staff were friendly and asked if my dogs had any health concerns. I explained that one of my dogs had a seizure a couple of months ago (now off medication), and the other has congestive heart failure but only takes medication about once a month. What made me uncomfortable wasn’t that they wanted to check with my vet—I understand the need to confirm that a dog is healthy enough for grooming. What bothered me was that it turned into a full breakdown of both of my dogs’ medical history. They never actually asked the vet if grooming was appropriate. After speaking with my vet, they ended up refusing service for both dogs due to “policy.” While I understand the need for safety procedures, this experience left me feeling dismissed and frustrated. Overall, it felt like they didn’t trust my judgment or my basic understanding of my own dogs’ care. These are senior dogs—naturally, they have some health concerns. That shouldn’t automatically disqualify them from basic grooming care, especially when they’re stable and under a vet’s supervision. In my opinion, Petco’s grooming service is not friendly or accommodating to senior dogs, and the communication—both before and during—was severely lacking. ************************************ Edit: In response to the owner’s comments— I understand and fully support the need for safety in any grooming environment. However, my dogs were not denied service due to any actual stress or behavior at the appointment. They were denied solely because they’re older and have medical histories—both of which are well-managed under regular veterinary care. I was transparent and forthcoming because I believe in responsible pet ownership, and that honesty was met with inflexibility and a blanket policy that, in my opinion, punished them simply for being senior dogs. Your team never even asked my vet whether grooming was appropriate. Instead, they used the information I provided against my dogs, without clinical input or individual consideration. My opinion is that decision felt less like a concern for safety and more like an unwillingness to work with pets who just need a little extra understanding.

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