Petco

4.3
1325 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Colorado Springs Pet Store located at 5020 N. Nevada Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5020 N Nevada Ave, Colorado Springs, CO
80918-8609, United States

Hours

Reviews

4.3
1,320 reviews
5 stars
798
4 stars
288
3 stars
125
2 stars
41
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Availability

While most customers found the store well-stocked, some reported issues with items being out of stock or not matching online inventory.

Store Environment

The store was generally described as clean and well-organized, although some customers noted unpleasant odors near certain sections.

Pricing Concerns

Several reviews mentioned that prices were perceived as high, particularly for certain pet supplies and live animals.

Management Issues

There were complaints about unprofessional behavior from management and staff, leading to negative customer experiences.
  • KW
    Krista W
    4 days ago
    5.0
    Easy booking, great atmosphere, exceptional groomers!
  • VV
    Vicki
    Nov 13, 2025
    5.0
    Always such a good experience for my dogs being groomed by Elizabeth. She does an amazing job on them
  • SW
    Stephanie Walker
    Nov 10, 2025
    5.0
    Absolutely the best store! Super friendly and knowledgeable staff, price matches to their own site, and always good deals on food!
  • DB
    Dena Bramhall
    Oct 28, 2025
    4.0
    Love this Petco. Everything is super easy to find. I would recommend their management keep up on regular reviews of promotions and signage both on the floor and in their computer system. Multiple times, they have displayed expired promotions. I am giving 4 stars because their computer system is super slow and they dont keep up on putting out signage for their promotions.
  • MM
    M Manchester
    Oct 21, 2025
    5.0
    Items we needed were in stock and the cashier was so friendly! He even let us know about a coupon we weren't aware of! Exceptional customer service!

Frequently Asked Questions About Petco

Does the Petco Northeast Colorado Springs location have a vet hospital?

No, Petco Northeast Colorado Springs does not have a full-service vet hospital.

Does Petco Northeast Colorado Springs offer vaccinations?

Yes, Petco Northeast Colorado Springs provides vaccinations.