Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Colorado Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Banfield Pet Hospital
571 North Academy Blvd, Colorado Springs, CO
80909, United States
Hours
Reviews
4.3
423 reviews
5 stars
308
4 stars
43
3 stars
7
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and knowledgeable, often treating pets like family.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and communication, leading to frustration among customers.
Cost Concerns
Customers expressed dissatisfaction with pricing, particularly regarding the wellness plan and perceived upselling of services.
Mixed Experiences
While many reviews were positive, there were notable complaints about inadequate care and follow-up, leading to negative experiences for some pet owners.
Facility Cleanliness
The clinic was generally described as clean and well-maintained, contributing to a positive atmosphere for both pets and owners.
- BLBego Lilic5 days ago5.0Very good,friendly
- SBsteveo bishopOct 30, 20251.0I've been coming here for over 2 years, and now all of a sudden that can't get the appointments right. I come in at the said time I have an appointment and they tell me it was the day before, which is none sense! They specifically called me to reschedule and then say your appointment was yesterday. The reason it got canceled was the doctor had to leave earlier than expected. Now all of a sudden I'm feed up, they're making up lies and seems to be money hungry instead of caring for pet like their supposed to be! Would not recommend! Now I'm switching doctors to one that actually cares!
- JAJo AlexanderOct 25, 20255.0Dr. Rizzardi is our vet and we love him. He's treated and cared for 4 dogs of ours, 2 now that have passed. He always explains everything really well and he's just really kind and gentle. He listens to every concern and makes sure your furry friend is in good health!! The staff has also been very friendly as well! We enjoy and trust this office very much!
- KPKris PriceOct 3, 20255.0The people here are wonderful! The rooms are clean and I am happy to have found them
- CMCleo MillerOct 2, 20251.0went to banfield in boseman montana drove 120 miles to get there when i ask for help thiy said because i was out of state they could not help me and i should call the store i go to
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered by Banfield Pet Hospital in Colorado Springs?
Banfield Pet Hospital provides preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, spay/neuter, microchipping, DNA testing, and end of life care for pets.
What are the operating hours of Banfield Pet Hospital in Colorado Springs?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, they offer urgent care advice during hospital hours and referrals to emergency hospitals or specialty providers if necessary.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ available on the Banfield app.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is designed to maintain pet health rather than cover unexpected treatments.
How can I schedule an appointment at Banfield Pet Hospital in Colorado Springs?
Appointments can be scheduled online via their website or through the Banfield app, both of which provide quick and convenient booking options.
Is Banfield Pet Hospital located near any shopping centers in Colorado Springs?
Yes, Banfield Pet Hospital is near the Citadel Crossing Shopping Center, allowing customers to conveniently shop or dine before or after their pet's appointment.
What pet stores are near Banfield Pet Hospital in Colorado Springs?
PetSmart is located close by and offers pet supplies and services, making it easy for customers to purchase pet products during their visit to Banfield Pet Hospital.
Are there dining options near Banfield Pet Hospital in Colorado Springs?
Yes, several restaurants such as Olive Garden, Chick-fil-A, and Al's Chicken & Waffles are nearby, offering a variety of meals for customers before or after their visit.
Does Banfield Pet Hospital require appointments for visits?
Yes, appointments are required for all visits to ensure proper care and scheduling convenience.