Unleashed by Petco

4.3
414 reviews

About

Pet Store
Visit your San Leandro Pet Store located at 699 Lewelling Blvd for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Unleashed by Petco
699 Lewelling Blvd, San Leandro, CA
94579, United States

Hours

Reviews

4.3
408 reviews
5 stars
242
4 stars
95
3 stars
31
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unprofessional.

Cleanliness

The cleanliness of the store and dog washing area is frequently mentioned, with some customers noting it is dirty and full of hair, while others appreciate the cleanliness.

Product Availability

Customers generally find a good selection of pet products, but some express disappointment over high prices and limited stock on certain items.

Management Issues

Several reviews highlight a lack of effective management, with reports of inconsistent information from staff and poor handling of customer complaints.

Dog Washing Experience

The dog washing station receives mixed reviews; some appreciate the convenience and cleanliness, while others report issues with equipment and overall experience.
  • AS
    Angela Stowers
    Oct 14, 2025
    2.0
    Peet washing station last call is 5pm. They dont have pet station hours posted online.
  • SB
    Sylvia Brookshire
    Oct 12, 2025
    5.0
    Great store always find what I need.
  • ZB
    zoey brown
    Sep 26, 2025
    1.0
    Hours are inconsistently listed. I called with a question no one could give me an answer. Went into the shop and was lied to by 3 different employees who shrugged it off. First time / last time Edit: thank you for reply. I was specifically speaking about the dog washing area, which apparently (according to your employees) has different hours. I came in two hours before your post closing hours (I’d called after the alleged closing of the washing- and was told they were open). Then I came in while the store open and employees said I had to line up first and pay. I waited for 30 minutes in a check out line to be told when I got to the front the washers had closed an hour before — that’s half an hour after I arrived and called). I was also told there wasn’t a manager and he wouldn’t be there for another week, he was on a vacation/retreat. Complete lack of management, useless employees, and now whoever this “owner” is also not taking accountability.
  • AP
    Adriana Picos
    Sep 15, 2025
    5.0
    Unleashed always has what my cat wants and more. A great range in products
  • KD
    Kari Della-Rocco
    Sep 11, 2025
    2.0
    We were getting there as they were closing. Unfortunately nobody would come to the door to give us the information we needed. They could have acknowledged us briefly instead of just looking at us. Bad customer service.

Frequently Asked Questions About Unleashed by Petco

Does the Petco San Leandro location have a vet hospital?

No, Petco San Leandro does not have a full-service vet hospital.

Does Petco San Leandro offer vaccinations?

Yes, Petco San Leandro provides vaccinations.