Riverwalk Pet Resort

4.4
186 reviews

Business Details

12111 Severn Way, Riverside, CA
92503, United States
(951) 326-8107
https://www.riverwalkpetresort.com/

About

Pet Boarding ServicePet GroomerPet Day Care
Riverwalk Pet Resort provides pet grooming, boarding, daycare, and more in Riverside, CA, and surrounding areas.

Location

Riverwalk Pet Resort
12111 Severn Way, Riverside, CA
92503, United States

Hours

Reviews

4.4
186 reviews
5 stars
142
4 stars
14
3 stars
6
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the friendly and caring staff who treat pets as their own, providing updates and photos during stays.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including unauthorized shaving and inconsistent quality.

Facility Concerns

Some customers reported cleanliness issues and overcrowding, with specific complaints about odors and lack of proper care.

Customer Service

Mixed feedback on customer service, with some praising responsiveness while others reported rudeness and poor communication.

Positive Experiences

Despite some negative feedback, many customers expressed overall satisfaction with their pets' experiences and the facility's offerings.
  • PK
    Patsy Kindsvater
    Nov 29, 2025
    5.0
    Amazing place to watch your pets! This was our first time having to leave our cat for more than a night and he was in such good hands here. They provided pictures daily of what our kitty was up to and it really eased any anxiety and was fun to show the family we were visiting. He looked to be having the best time! Will recommend to anyone or use again 🫶🏻 thank you guys ❤️
  • MV
    Mindy Vierra
    Nov 28, 2025
    1.0
    Do not bring your dog here unless you would like to pick them up completely shaved without permission and cotton balls left in their ears. The groomer asked how we would like to handle some tangled parts. We understood if they ended up having to cut out some of the really bad tangles out but in NO WAY did we ok shaving her completely (a long haired Collie in the middle of winter). They even said that hair might not come back as it was before. And months later it is still not the same. Cotton balls were left in my other dog's ears two different times. I should have stopped going at that time. Beware. Only offered $10 discount after completely shaving our dog without permission. No thanks.
  • AO
    Arlene Olvera
    Oct 29, 2025
    5.0
    My dog muffin loves going to daycare here. She has anxiety but as soon as she enters the builing she runs in like she owns the place! staff is extremely friendly and trustworthy!! They always have cute photo apps during holidays, snacks/lunches available for a reasonable price . they truly treat ur pets as their own and know how much we value out pets as children.. highly recommend..
  • SA
    Socks Anonymous
    Sep 20, 2024
    4.0
    Very loud and smells like pee where the dogs are often. Otherwise, very amazing staff and reasonable pricing!

Brand Certified Facts from Riverwalk Pet Resort

Riverwalk Pet Resort partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: