Business Details
About
Pet Boarding ServicePet GroomerPet Day Care
Riverwalk Pet Resort provides pet grooming, boarding, daycare, and more in Riverside, CA, and surrounding areas.
Location
Hours
Reviews
4.4
186 reviews
5 stars
142
4 stars
14
3 stars
6
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the friendly and caring staff who treat pets as their own, providing updates and photos during stays.
Grooming Issues
Several reviews highlighted dissatisfaction with grooming services, including unauthorized shaving and inconsistent quality.
Facility Concerns
Some customers reported cleanliness issues and overcrowding, with specific complaints about odors and lack of proper care.
Customer Service
Mixed feedback on customer service, with some praising responsiveness while others reported rudeness and poor communication.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with their pets' experiences and the facility's offerings.
- PKPatsy KindsvaterNov 29, 20255.0Amazing place to watch your pets! This was our first time having to leave our cat for more than a night and he was in such good hands here. They provided pictures daily of what our kitty was up to and it really eased any anxiety and was fun to show the family we were visiting. He looked to be having the best time! Will recommend to anyone or use again 🫶🏻 thank you guys ❤️
- MVMindy VierraNov 28, 20251.0Do not bring your dog here unless you would like to pick them up completely shaved without permission and cotton balls left in their ears. The groomer asked how we would like to handle some tangled parts. We understood if they ended up having to cut out some of the really bad tangles out but in NO WAY did we ok shaving her completely (a long haired Collie in the middle of winter). They even said that hair might not come back as it was before. And months later it is still not the same. Cotton balls were left in my other dog's ears two different times. I should have stopped going at that time. Beware. Only offered $10 discount after completely shaving our dog without permission. No thanks.
- AOArlene OlveraOct 29, 20255.0My dog muffin loves going to daycare here. She has anxiety but as soon as she enters the builing she runs in like she owns the place! staff is extremely friendly and trustworthy!! They always have cute photo apps during holidays, snacks/lunches available for a reasonable price . they truly treat ur pets as their own and know how much we value out pets as children.. highly recommend..
- JJJonnyAug 3, 20255.0Was nervous being my first time leaving my girl Molly overnight at this facility and after picking her up I am sure I can leave her again They gave me excellent feedback shared photos and over all my anxiety is dismissed Grooming was offered and allowed me a late check out with no additional charges I’m happy and Molly is beautiful thanks again guys
- DKDilly KattAug 3, 20255.0Absolutely had the greatest interaction at riverwalk pet resort Staff was amazing great connection with both my pet and myself Easy updates and photos available on instagram Canine cafe for treat options and lobby had the cutest selections ❤️ Affordable and trustworthy thank you all at riverwalk pet resort
Frequently Asked Questions About Riverwalk Pet Resort
What services does Riverwalk Pet Resort offer?
Riverwalk Pet Resort offers pet grooming, boarding, daycare, and more services in Riverside, CA, and surrounding areas.
Where is Riverwalk Pet Resort located?
Riverwalk Pet Resort is located at 12111 Severn Way, Riverside, CA 92503, USA.
What are the operating hours of Riverwalk Pet Resort?
The resort is open Monday to Friday from 7:00 AM to 7:00 PM, and Saturday to Sunday from 9:00 AM to 5:00 PM.
How can I contact Riverwalk Pet Resort for inquiries or reservations?
You can call the main phone number at +1 951-326-8107 or email staff.riverwalkpetresort@gmail.com.
What payment methods are accepted at Riverwalk Pet Resort?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Since when has Riverwalk Pet Resort been in business?
Riverwalk Pet Resort has been established since 2006.
Does Riverwalk Pet Resort have social media presence?
Yes, they have a Facebook page at https://www.facebook.com/107372045467050 and an Instagram handle @riverwalkpetresort.
Are there any nearby businesses where I can grab a workout before visiting Riverwalk Pet Resort?
Yes, Xtreme Solutions Gym and California Gym Repair are nearby gyms where you can work out before or after visiting Riverwalk Pet Resort.
What automotive services are available near Riverwalk Pet Resort?
Nearby options include Safe View for automotive repair, SAE-Speed for automotive services, and Autoworks Socal for auto body shop and customization.
Is there any place nearby where I can print custom t-shirts near Riverwalk Pet Resort?
Yes, Same Day T-Shirt Printing Riverside offers custom t-shirt printing services nearby.