Customers consistently praised the staff for being friendly, caring, and attentive to their pets' needs.
Communication
Many customers appreciated the updates and photos provided during their pets' stays, although some expressed dissatisfaction with the lack of communication in certain cases.
Facility Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting issues with odors and hygiene, while others found the facility to be clean and well-maintained.
Management Changes
Several reviews indicated dissatisfaction with recent management changes, including increased prices and perceived declines in service quality.
Pet Enjoyment
Overall, pets seemed to enjoy their time at the facility, with many owners reporting happy and well-cared-for animals upon pickup.
AO
Arlene Olvera
Oct 29, 2025
5.0
My dog muffin loves going to daycare here. She has anxiety but as soon as she enters the builing she runs in like she owns the place! staff is extremely friendly and trustworthy!! They always have cute photo apps during holidays, snacks/lunches available for a reasonable price . they truly treat ur pets as their own and know how much we value out pets as children.. highly recommend..
JJ
Jonny
Aug 3, 2025
5.0
Was nervous being my first time leaving my girl Molly overnight at this facility and after picking her up I am sure I can leave her again
They gave me excellent feedback shared photos and over all my anxiety is dismissed
Grooming was offered and allowed me a late check out with no additional charges I’m happy and Molly is beautiful thanks again guys
DK
Dilly Katt
Aug 3, 2025
5.0
Absolutely had the greatest interaction at riverwalk pet resort
Staff was amazing great connection with both my pet and myself
Easy updates and photos available on instagram
Canine cafe for treat options and lobby had the cutest selections ❤️
Affordable and trustworthy thank you all at riverwalk pet resort
DD
DiscardedMiracles
Aug 5, 2016
5.0
I have two older boston terriers who absolutely love the daycare program. I can always tell when they come out that they have had a blast! When we go on walks my dogs drag me toward the car hoping to end up here. They are very well staffed and organized, and everyone is super friendly and loves animals. The boarding has also worked out very well when I have used it. ROB