Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Jackson Hole, WY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
228 reviews
5 stars
171
4 stars
7
3 stars
5
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Trey, Mica, and Marisol.
Staffing Issues
Several reviews highlighted the store being understaffed, leading to long wait times and inadequate service during busy hours.
Operational Management
Customers expressed frustration with the store's management regarding inconsistent hours, lack of follow-up on issues, and poor handling of transactions.
Mixed Experiences
While some customers had excellent experiences, others reported significant problems with service, including issues with phone upgrades and account management.
Store Environment
The store's physical environment and operational efficiency were criticized, with reports of closures during posted hours and inadequate staffing.
- DDDana2 days ago5.0Sean & crew are the best. They keep me with Verizon.
- KDKevin Dehm2 days ago5.0This is the best experience iv ever had!
- CWCheyanne WolfleySep 14, 20255.0Mica was so helpful. He acknowledged me when I walked in while helping someone else. When it was my turn he immediately helped me and walked through several options for me. He answered any questions I had. I appreciated all his help in transferring phone data as well as setting up additional perks. Thank you for the help Mica!
- WCWilliam CobbAug 27, 20255.0Sean was great help and extremely friendly!
- BSBrooke SpencerAug 13, 20255.0This place is amazing! We are currently working with Sark and he is absolutely incredible! We are having issues trying to get my fiances phone transferred to another phone but sticking with Verison and Sark is making our wait well worth it! He is funny and kind and he is pushing to try and have our time sped up and making our experience super enjoyable while we are having issues with Tech Support!! 100/10 recommend him to anyone who is looking to transfer phones!
Frequently Asked Questions About Verizon
What types of products does Verizon at 945 W Broadway Ave in Jackson Hole offer?
Verizon offers a full range of wireless devices including smartphones, tablets, laptops, wearable devices, mobile broadband, and accessories such as audio and power accessories, cases, and device protection.
What are the store hours for the Verizon Authorized Retailer in Jackson Hole?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does this Verizon location provide in-store pickup services?
Yes, the Jackson Hole Verizon store offers in-store pickup service.
Which payment options are accepted at the Verizon Authorized Retailer in Jackson Hole?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there language services available at the Verizon store?
Yes, they offer services in English and Spanish.
What is the main phone number to contact the Verizon store in Jackson Hole?
The main phone number is +1 307-200-3258.
Is the Verizon store located near any recreational spots where customers can enjoy outdoor activities?
Yes, the store is near Teton National Park, a great spot for outdoor activities and sightseeing. Customers can visit the park before or after shopping at Verizon.
Are there any dining options close to the Verizon Authorized Retailer where customers might grab a meal?
Nearby dining options include Ignight (an Asian restaurant), Noodle Kitchen (sushi and Asian cuisine), and Sidewinders American Grill for American food and drinks.
Can customers visiting Verizon in Jackson Hole find other electronics or computer stores nearby?
Yes, Simply Mac, which specializes in computers and electronics, is close by for customers who want to explore additional tech options.
Does Verizon offer any environmental or recycling programs at this location?
Yes, this Verizon store participates in electronics recycling, helping customers responsibly dispose of old devices.