Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Cheyenne, WY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
255 reviews
5 stars
200
4 stars
14
3 stars
8
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received high praise for their helpfulness and professionalism, others were criticized for being inattentive or unhelpful.
Staff Knowledge
Many customers noted that staff members were knowledgeable about products and services, providing thorough explanations and assistance.
Wait Times
Several reviews mentioned long wait times, particularly during busy periods, leading to frustration among customers.
Store Experience
The store environment was generally described as clean and inviting, but some customers experienced issues with service availability.
Product Availability
Customers appreciated the availability of products and the ease of transactions, although there were some complaints about incorrect orders.
- JHJoe HowardNov 7, 20251.0Absolutely the worst customer service I sit there for 30 minutes never asked if I need anything nor could I pay a simple phone bill while walking into the store but unfortunately, this is not an isolated incident !
- KWKasandra warrenSep 24, 20255.0The service was amazing. How would everything that we needed?
- SDSue DucheneauxSep 1, 20255.0This was an absolute awesome experience, it makes me glad I switched
- KHkuang huangJul 26, 20255.0Very comfortable place, had to wait a little due to busy but the rep branden did a phenomenal job and service. If it weren’t for him I probably go elsewhere!
- LNLarry NeasloneyJul 15, 20255.0Wesley was great help! Very good customer service!
Frequently Asked Questions About Verizon
What is Victra and what services do they offer in Cheyenne, WY?
Victra is a Verizon Authorized Retailer in Cheyenne offering a full range of wireless devices such as phones, tablets, smartwatches, accessories, and device protection, along with services like new lines, upgrades, and new devices.
Where is the Victra Verizon store located in Cheyenne?
The Victra Verizon store is located at 2460 Dell Range Blvd, Cheyenne, WY 82009, USA.
What are the store hours for Victra Verizon in Cheyenne?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup for orders.
What payment options are accepted at the Victra Verizon store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories can customers find at Victra in Cheyenne?
Customers can find Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, PureGear, and more at Victra.
Does the Victra Verizon store in Cheyenne provide free Wi-Fi?
Yes, the store offers free Wi-Fi for customers.
What nearby food options are available around Victra's location in Cheyenne?
Nearby, customers can visit Panera Bread for coffee and bakery items, Starbucks for coffee and snacks, and Chick-fil-A for fast food chicken dishes.
Are there any nearby services for vehicle and automotive needs near Victra?
Yes, there is Fastrac gas station, Loaf 'N Jug convenience store and gas station, and Dts carwash for auto detailing and repair nearby.
What health and medical facilities are close to Victra's store in Cheyenne?
Nearby health providers include LIV Health for counseling and mental health, Jessica Colehour, LCSW, Molly Barker, Sarah Valerio (doctors), and Nielsen Chiropractic PC.