Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cheyenne, WY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
258 reviews
5 stars
201
4 stars
14
3 stars
8
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Staff Knowledge
Many customers noted that staff members were knowledgeable about products and services, providing thorough explanations and assistance.
Wait Times
Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.
Store Environment
The store was generally described as clean and well-organized, although some customers experienced issues with service availability.
- ASAiden SimonDec 26, 20255.0The assistant manager was the best costumer survive I had had for this location helped save me money and helped with so much shout out to him
- SPShirley PuenteDec 11, 20255.0This is the only store I like to deal with. They always treat us good.
- JMJamie MccloudDec 10, 20251.0The absolute worst customer service I have ever seen in my life. Very rude and not helpful at all. Never switching back to Verizon.
- MKManjit KaurNov 26, 20251.0Total waste of time. Rude, unprofessional, and zero sense of urgency. They clearly don’t care about customers. Save yourself the headache and go literally anywhere else – Best Buy, another Verizon location, or even order online. This store is an embarrassment to the Verizon brand. Never coming back.
- JHJoe HowardNov 7, 20251.0Absolutely the worst customer service I sit there for 30 minutes never asked if I need anything nor could I pay a simple phone bill while walking into the store but unfortunately, this is not an isolated incident !
Frequently Asked Questions About Verizon
What is Victra and what services do they offer in Cheyenne, WY?
Victra is a Verizon Authorized Retailer in Cheyenne offering a full range of wireless devices such as phones, tablets, smartwatches, accessories, and device protection, along with services like new lines, upgrades, and new devices.
Where is the Victra Verizon store located in Cheyenne?
The Victra Verizon store is located at 2460 Dell Range Blvd, Cheyenne, WY 82009, USA.
What are the store hours for Victra Verizon in Cheyenne?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup for orders.
What payment options are accepted at the Victra Verizon store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories can customers find at Victra in Cheyenne?
Customers can find Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, PureGear, and more at Victra.
Does the Victra Verizon store in Cheyenne provide free Wi-Fi?
Yes, the store offers free Wi-Fi for customers.
What nearby food options are available around Victra's location in Cheyenne?
Nearby, customers can visit Panera Bread for coffee and bakery items, Starbucks for coffee and snacks, and Chick-fil-A for fast food chicken dishes.
Are there any nearby services for vehicle and automotive needs near Victra?
Yes, there is Fastrac gas station, Loaf 'N Jug convenience store and gas station, and Dts carwash for auto detailing and repair nearby.
What health and medical facilities are close to Victra's store in Cheyenne?
Nearby health providers include LIV Health for counseling and mental health, Jessica Colehour, LCSW, Molly Barker, Sarah Valerio (doctors), and Nielsen Chiropractic PC.