Verizon

3.8
711 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Cheyenne for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1650 Dell Range Blvd, Cheyenne, WY
82009, United States

Hours

Reviews

3.6
426 reviews
5 stars
206
4 stars
61
3 stars
41
2 stars
29
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with several specific employees receiving commendations for their outstanding service.

Wait Times

Numerous reviews mentioned long wait times for service, with some customers expressing frustration over delays despite having appointments.

Mixed Experiences

While many customers had positive interactions, several reported negative experiences, particularly regarding knowledge and assistance from certain staff members.

Store Environment

The store was generally described as clean and well-organized, but some customers noted a lack of seating and support during busy times.

Technical Assistance

Customers had varied experiences with technical support, with some receiving effective help while others felt their issues were not adequately addressed.
  • JL
    Jake Laird
    1 day ago
    3.0
    It's a cell phone shop, not an 'experience.'
  • HT
    Hayden Tomison
    Nov 12, 2025
    5.0
    Great experience working with Q. Found me my new phone right as they showed up and made it fun.
  • TB
    Travis & Karrina Befus
    Oct 27, 2025
    5.0
    Wonderful service, so helpful!!!! Highly recommend this Verizon!!
  • MO
    Michelle Orr
    Oct 17, 2025
    5.0
    I will forever recommend Jeremy, Chris, and J.R. for their outstanding customer service! They have been the best help over the last couple of weeks!
  • DH
    David Hinck
    Oct 9, 2025
    5.0
    Getting a new phone is such a pain in the butt where I live. This was hands down the easiest best experience I've ever had with Verizon. Robert H the assistant store manager got me a new phone and plan while I got my oil changed across the street. I was back on the road home in under an hour. Thank you Robert.

Frequently Asked Questions About Verizon

What are the Verizon Cheyenne store hours?

The Verizon store in Cheyenne is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sunday.

Where is the Verizon store located in Cheyenne?

The Verizon store is located at 1650 Dell Range Blvd, Cheyenne, WY 82009.