Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Charleston, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5707 Maccorkle Ave Se.
Location
Hours
Reviews
4.6
611 reviews
5 stars
526
4 stars
32
3 stars9
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jonathan, Nathan, and Tyler, for their helpfulness, knowledge, and professionalism.
Store Environment
The store was described as welcoming, clean, and well-organized, contributing to a positive shopping experience.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving issues quickly and efficiently, often exceeding customer expectations.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing valuable recommendations and assistance.
- RWRalph WinterDec 26, 20255.0Tyler Nate and Johnathan where all very helpful
- SBShiann BrazealeDec 23, 20255.0Such a great way to start off the Christmas holiday as Johnathon here at Verizon helped me trade in my IPhone 12 Pro Max for the new IPhone 17 Pro…. He’s the guy come to the Kanawha City Verizon and he’ll hook you up… Thanks again Johnathan for all your help….
- ESEddie SigmonDec 23, 20255.0Yeeehawwww hottttt dogggggg I love my new phone!!!!!! Had some concerns about switching from crap mobile and was very quick and easy!!!!
- STSecAM TangerDec 12, 20255.0Visited the store today and was pleasantly surprised by the 2 guys there. Thank you for your friendly service.
- KLKathy LeftwichNov 29, 20255.0Jonathan was extremely helpful and knowledgeable. After 20+ years with AT&T, we were unsure about switching. He explained the options and deals without overwhelming us. Then helped us transfer to the new phones. We also switched to your Internet. Finger crossed that works as smoothly.
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Charleston offer?
Verizon Wireless Zone in Charleston offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the regular store hours for Verizon Wireless Zone at 5707 Maccorkle Ave SE?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Charleston?
It is located at 5707 Maccorkle Ave SE, Ste 85, Charleston, WV 25304.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, they offer in-store pickup as part of their pickup and delivery services.
What brands of devices and accessories can I find at Verizon Wireless Zone?
You can find brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more, covering smartphones, cases, headphones, and other accessories.
Can I schedule an appointment online before visiting Verizon Wireless Zone?
Yes, appointments can be scheduled online through their reservation link at https://wirelesszone.com/appointments/.
How can customers use public transit or nearby shops to find Verizon Wireless Zone?
Verizon Wireless Zone is near other mobile phone stores like Optimum and AT&T Store as well as popular spots like Anytime Fitness and Shoe Show, so customers can easily locate the area by visiting or using these landmarks.
What nearby dining options are available near Verizon Wireless Zone for customers to enjoy?
Nearby dining includes Firehouse Subs, China Buffet, A Different Twist Pretzel, and Orange Leaf Frozen Yogurt, perfect for grabbing a meal or snack before or after your visit.
Are there any fitness or wellness places near Verizon Wireless Zone?
Customers can visit nearby Anytime Fitness for workouts, Luxury Nail and Spa for beauty treatments, and Massage Envy for spa services near Verizon Wireless Zone.
Does Verizon Wireless Zone have any nearby shopping centers or other retail outlets?
Yes, it is close to shopping centers like Kanawha Mall and The Shops at Kanawha and retail stores such as Shoe Show Mega Store and Dollar Tree for additional shopping needs.