Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Charleston, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5707 Maccorkle Ave Se.
Location
Hours
Reviews
4.7
611 reviews
5 stars
528
4 stars
31
3 stars9
2 stars
10
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting Jonathan and Nathan.
Problem Resolution
Many reviews noted the staff's effectiveness in resolving issues quickly and efficiently, often exceeding customer expectations.
Product Knowledge
Staff members demonstrated a strong understanding of products and services, providing valuable recommendations and solutions.
Store Environment
The store was frequently described as welcoming, clean, and well-organized, contributing to a positive shopping experience.
Savings and Promotions
Customers appreciated the staff's efforts to help them save money through promotions and discounts.
- GLGarrett Lynch5 days ago5.0Great experience
- NBN BNov 15, 20255.0Jonathan was so amazing and not bad on the eyes either!
- JHJerome HillNov 6, 20255.0Great job transferring info went smoothly
- LBLoralee BrownOct 22, 20255.0The rep was amazing and helped me walk through getting my new phone set up and offered me services that were helpful!!
- GAGolden Freddie fez bear 6 AMOct 21, 20255.0Jonathan was a great help! Patience and explained everything very well!
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Charleston offer?
Verizon Wireless Zone in Charleston offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the regular store hours for Verizon Wireless Zone at 5707 Maccorkle Ave SE?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Charleston?
It is located at 5707 Maccorkle Ave SE, Ste 85, Charleston, WV 25304.
Does Verizon Wireless Zone offer in-store pickup for online orders?
Yes, they offer in-store pickup as part of their pickup and delivery services.
What brands of devices and accessories can I find at Verizon Wireless Zone?
You can find brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more, covering smartphones, cases, headphones, and other accessories.
Can I schedule an appointment online before visiting Verizon Wireless Zone?
Yes, appointments can be scheduled online through their reservation link at https://wirelesszone.com/appointments/.
How can customers use public transit or nearby shops to find Verizon Wireless Zone?
Verizon Wireless Zone is near other mobile phone stores like Optimum and AT&T Store as well as popular spots like Anytime Fitness and Shoe Show, so customers can easily locate the area by visiting or using these landmarks.
What nearby dining options are available near Verizon Wireless Zone for customers to enjoy?
Nearby dining includes Firehouse Subs, China Buffet, A Different Twist Pretzel, and Orange Leaf Frozen Yogurt, perfect for grabbing a meal or snack before or after your visit.
Are there any fitness or wellness places near Verizon Wireless Zone?
Customers can visit nearby Anytime Fitness for workouts, Luxury Nail and Spa for beauty treatments, and Massage Envy for spa services near Verizon Wireless Zone.
Does Verizon Wireless Zone have any nearby shopping centers or other retail outlets?
Yes, it is close to shopping centers like Kanawha Mall and The Shops at Kanawha and retail stores such as Shoe Show Mega Store and Dollar Tree for additional shopping needs.