Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Waukesha for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
245 reviews
5 stars
122
4 stars
32
3 stars
23
2 stars
15
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude staff and lack of assistance.
Staff Knowledge
Several reviews mentioned that staff were uneducated about products and services, leading to frustration for customers.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Long Wait Times
Customers frequently complained about long wait times and inefficient service during visits.
Store Recommendations
Some customers recommended specific store locations over others for better service.
- CBCharles BuchertSep 27, 20255.0Good help
- JTJenn TSep 21, 20251.0If your on a phone plan and one store approves the new phone but doesn't have it in stock so they say go to another store so you do but now that store even though they can see you were approved for that phone won't let you pick up the phone without the acct manager even though you can call him and the acct shows you were approved for that phone. It's 2025.
- MMMattSep 7, 20251.0After three separate visits over the last month, I felt the staff here was standoffish at best. Verizon seems to have gone away from customer centric service and moved to a high pressure sales tactic style, which I am deeply disappointed by. After these experiences my wife and I decided to move to T-Mobile.
- KBKaitlyn BesasieAug 31, 20255.0I went in because my phone was having issues and was helped by Trevor. He was very friendly and super patient working for 2 hours with support over the phone. I hope I don't have to go back, but if I do I would definitely go to this location.
- ZSZachary SolieJan 18, 20185.0Been able to help with all our needs and are not pushy at all.
Frequently Asked Questions About Verizon
What are the Verizon Waukesha store's operating hours?
The Verizon store in Waukesha is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones can I find at Verizon Waukesha?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon Waukesha.
Does Verizon Waukesha offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Can I schedule an appointment at Verizon Waukesha?
Yes, you can schedule an in-store appointment online or using the My Verizon app for a convenient visit to the Waukesha store.
What mobile and internet services are available at Verizon Waukesha?
Verizon Waukesha offers mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Which payment methods are accepted at Verizon Waukesha?
Verizon Waukesha accepts checks, debit cards, and mobile NFC payments and does not require cash only.
What should I know about nearby food options when visiting Verizon in Waukesha?
Near Verizon Waukesha, you can enjoy meals at nearby places like Noodles & Company, Subway, Buffalo Wild Wings, Burger King, Jersey Mike's Subs, Starbucks, and Panera Bread.
Are there nearby retail stores I can visit with Verizon in Waukesha?
Yes, nearby retail stores include Old Navy, Charming Charlie, Batteries Plus Bulbs, Mattress Firm, and Fredrick's Hallmark Shop for a shopping outing before or after your Verizon visit.
What local services are near Verizon Waukesha for health and beauty?
Nearby health and beauty services include Men’s Hair House Waukesha (barber/beauty salon), Love Nail Spa, The Joint Chiropractic, and ATI Physical Therapy for your convenience.
How can nearby places like GameStop and uBreakiFix complement my visit to Verizon Waukesha?
GameStop offers video games and entertainment, while uBreakiFix provides mobile phone and electronics repair services; both can be convenient stops alongside your Verizon store visit.