Gotta dock two stars today -- with only one employee working, I've been compelled to wait behind three other people needing assistance and after an hour of sitting there, I had to leave and tend to other things. Hauled in all my devices and paperwork and peripherals for nothing. I can't keep making wasted trips to get questions answered or billing issues clarified.
****
So, as a Verizon customer since 2008, I know a trip to a Verizon store for services or troubleshooting or new devices can be a dicey thing. Everything depends on the quality and expertise of the manager and employees, and that can vary wildly between locations. I can happily say that this (new) location is a superior example of how a Verizon store should be run. If you've been put off by past experiences at other stores, give this one a try (or the affiliated Mt. Horeb store) and you will not be disappointed. Excellent customer service and efficient processes make this a go-to destination when other stores or other providers let you down. Believe me, I know what it is like to have an emergency with cell phones or internet service and how hard it can be to resolve these. I can't say enough about how responsive and helpful this store has been to me. Will post a similar boost for the Mt. Horeb store.
GZ
Gerta Zinda
Aug 14, 2025
5.0
Brandon was very nice to work with and knew how to help us out getting set with new updated phones. Thanks Brandon
BR
Bruce Roberts
Jul 26, 2025
5.0
Very helpful staff. I recommend this location which is very convenient for residents in the area.
TM
Terry McNamara
Jun 3, 2025
5.0
Excellent help. Jeff made the process extremely easy.
AS
Ashley Steffens
May 8, 2025
5.0
Place is absolutely stunning! Great service from Shane, Jeff, and Brogan! 10/10 recommend this spot! Local, family feel while still having all the great benefits that Verizon offers as a company!! :) 🥰
What are the Verizon store's regular business hours?
Verizon is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. The store is closed on Sundays.
Where is the Verizon store located?
The Verizon store is located at 841 W Verona Ave, Suite B, Verona, WI 53593, USA.
What phone number can I call to contact the Verizon store in Verona?
You can reach the Verizon store at +1 608-995-0003.
Does the Verizon store offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for orders.
What type of business is the Verizon store in Verona?
The Verizon store is a cell phone store specializing in mobile phones and services.
Is the Verizon store currently open?
As per the provided information, the Verizon store is currently open (not closed).
Can I visit Verizon after getting a beauty treatment nearby?
Yes, Verizon is near beauty salons like Lavish Nail Lounge and Ecco Salon, so you can conveniently visit Verizon after your beauty treatment.
Are there dining options near Verizon where I can eat before or after shopping?
Yes, nearby dining options include Gus's Diner Verona, Orchard pub, Grace Coffee Co, and Starbucks, providing a variety of meals and beverages.
What nearby services can help with shipping or mailing after visiting Verizon?
The UPS Store, close to Verizon, offers printing services, packing supplies, and shipping center services.
Are there any healthcare providers near the Verizon store for urgent medical needs?
Yes, West End Dental Care, multiple doctors such as Sarah James, DO and Thomas Hahn, MD, and medical spas like VIDA Aesthetics are located near the Verizon store.