Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.9
982 reviews
5 stars
904
4 stars
45
3 stars13
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Seth, Zachary, and Mitchell.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the fast resolution of their issues.
Professionalism
The staff was noted for their professionalism and ability to handle complex situations, making customers feel valued and well taken care of.
Mixed Experiences
While most feedback was positive, there were a few mentions of long wait times and one negative experience regarding service prioritization.
- WWWTrebz212 days ago5.0Seth was excellent to work with! He's a wonderful ambassador and great asset to the company!
- TDTami DompierJan 2, 20265.0Thank you for your prompt service and care as I was looking to purchase a new phone! You are very helpful, knowledgeable & timely.
- HHHolley HenkeDec 30, 20255.0Honestly couldn't be more satisfied with the customer service. Zachary did an amazing job explaining everything and making the process so fast and seamless. Got my kids and I exactly what we were needing, and walked us through every step. He ensured that he saved us as much money as possible, and was a true man of integrity and honesty. 10/10
- ASAudrey ShilkaDec 29, 20255.0The service to change providered was easy. My staff person Mitch, knew all the answers to questions that I had.
- CDcarrie DiehnDec 17, 20254.0I went to the office for help with merging my accounts, but only corporate office can help with this, I had already spent hours on the phone with the online Verizon people. So they are supposed to connect with the executive team, so hopefully someone fixes the issue
Frequently Asked Questions About Verizon
What types of products does Verizon at 5423 Us Highway 10 E offer?
Verizon offers the latest smartphones, tablets, and wireless accessories from brands like Apple, Samsung, Google, Motorola, Otterbox, Lifeproof, and more.
Does Verizon provide device repair services?
Yes, Verizon is a full-service device repair center for smartphones, tablets, and more.
What are the store hours for Verizon in Stevens Point?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon?
Yes, Verizon offers in-store pickup as a part of their services.
What payment options are accepted at Verizon?
Verizon accepts Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store in Stevens Point?
The staff speaks English and Spanish to assist customers.
How can I contact Verizon in Stevens Point?
You can call them at +1 715-295-4410 or email info@teamwireless.com.
Are there convenient places to eat near Verizon at 5423 Us Highway 10 E?
Yes, Burger King and Taco Bell are fast food restaurants nearby where you can grab a quick meal before or after visiting Verizon.
What nearby locations can assist with internet or phone services in Stevens Point?
Spectrum and Verizon Business Services nearby offer internet and telecommunication services, which complement Verizon's offerings.
What stores nearby Verizon specialize in shoes if I want to shop for footwear?
Nearby shoe stores include Chacos, Saucony, and Rogan's Shoes Stevens Point, ideal for footwear shopping during your visit to the area.