Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in New London, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
113 reviews
5 stars
90
4 stars
10
3 stars
5
2 stars1
1 star
7
- RRRyan RichesonAug 15, 20251.0Not a great experience all around. Stopped into their location to get two phones for my children. First off the process took an obscene amount of time when nobody else was in the store and I knew exactly what I wanted to get. Then they charged me $40 more for each phone than their advertised price. One of the phones I was able to take with me, but the other one had to be ordered. When I got the call saying the second phone was ready to be picked up a few days later. I stopped in and ended up waiting almost 30 minutes Wow, their systems were trying to load things. I was under the impression that the phone was ready to be picked up and I could leave, but that was not the case. Then I want to pay the tax and set up fee that was due and they apparently do not take cash anymore. I did not have a card with me so that presented another problem. Then when I called customer service to try to get the $40 for each phone that they overcharged me refunded to me, it literally took over an hour on the phone with Verizon stay away from Verizon and these stores. What a pain. Seems like the bigger companies get the worse the service gets.
- TFTammy FisherAug 14, 20255.0Manager was Awesome. She explained everything and shared progress thoroughly! Very personable, friendly enough not overwhelming.
- JBJennifer BoulwareApr 20, 20235.0I have been in this store many times and I have to say that my favorite employee is Rob. He has always answered any questions, he goes above and beyond in helping me on phone calls and getting the best possible phones, headphone and deals. He was patient and very good with my mom and all her many questions. He is always in a good mood, always polite and a fun guy to be around. Thanx Rob for being and awsome Victra employee 😀
Frequently Asked Questions About Verizon
What products and services does Verizon in New London, WI offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and device protection as well as services like new lines, upgrades, and accessories.
What brands are available at the Verizon store in New London?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What are the operating hours for the Verizon Authorized Retailer in New London, WI?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Verizon store in New London support languages other than English?
Yes, the store supports both English and Spanish languages.
What payment methods can I use at the Verizon retailer in New London?
You can pay with American Express, Visa, MasterCard, Discover, Apple Pay, Samsung Pay, Android Pay, and cash.
Does the Verizon New London store offer in-store pickup?
Yes, they offer in-store pickup services for your convenience.
Is there free Wi-Fi available at the Verizon Authorized Retailer in New London?
Yes, free Wi-Fi is available at the store to enhance your shopping experience.
What nearby places can I visit before or after shopping at Verizon in New London?
Nearby you can visit Dollar Tree for discount shopping, Polished Nail Nook for nail salon services, or grab a bite at Subway and Taco Bell restaurants.
Are there fitness and recreation options close to the Verizon New London store?
Yes, New London Total Fitness gym is nearby for sports and fitness activities.
Where can I find other mobile phone stores near the Verizon Authorized Retailer in New London?
Nearby mobile phone stores include another Verizon location and T-Mobile, offering additional options for wireless services and devices.