Verizon

4.5
114 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in New London, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1275 N Shawano St, New London, WI
54961, United States

Hours

Reviews

4.5
113 reviews
5 stars
90
4 stars
10
3 stars
5
2 stars
1
1 star
7
  • RR
    Ryan Richeson
    Aug 15, 2025
    1.0
    Not a great experience all around. Stopped into their location to get two phones for my children. First off the process took an obscene amount of time when nobody else was in the store and I knew exactly what I wanted to get. Then they charged me $40 more for each phone than their advertised price. One of the phones I was able to take with me, but the other one had to be ordered. When I got the call saying the second phone was ready to be picked up a few days later. I stopped in and ended up waiting almost 30 minutes Wow, their systems were trying to load things. I was under the impression that the phone was ready to be picked up and I could leave, but that was not the case. Then I want to pay the tax and set up fee that was due and they apparently do not take cash anymore. I did not have a card with me so that presented another problem. Then when I called customer service to try to get the $40 for each phone that they overcharged me refunded to me, it literally took over an hour on the phone with Verizon stay away from Verizon and these stores. What a pain. Seems like the bigger companies get the worse the service gets.
  • TF
    Tammy Fisher
    Aug 14, 2025
    5.0
    Manager was Awesome. She explained everything and shared progress thoroughly! Very personable, friendly enough not overwhelming.
  • JB
    Jennifer Boulware
    Apr 20, 2023
    5.0
    I have been in this store many times and I have to say that my favorite employee is Rob. He has always answered any questions, he goes above and beyond in helping me on phone calls and getting the best possible phones, headphone and deals. He was patient and very good with my mom and all her many questions. He is always in a good mood, always polite and a fun guy to be around. Thanx Rob for being and awsome Victra employee 😀

Frequently Asked Questions About Verizon

What products and services does Verizon in New London, WI offer?

Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and device protection as well as services like new lines, upgrades, and accessories.

What brands are available at the Verizon store in New London?

The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.