Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Mount Pleasant for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
210 reviews
5 stars
132
4 stars
23
3 stars
13
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or dismissive.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, particularly in resolving issues and providing information.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over being overlooked or ignored during their visits.
Store Environment
The store environment received positive remarks for cleanliness and organization, although some customers noted issues with accessibility and operational hours.
Sales Practices
There were complaints about unclear sales practices, including unexpected fees and pressure to purchase additional services.
- SSSteve Steger2 days ago5.0Went in and got a new phone had the best service from Miguel he was the best if you need anything from Verizon go to this store and ask for Miguel he is a rockstar
- KKKathyOct 29, 20255.0I had difficulty trying to transfer my information from my old phone which was dropped in to my newly purchased cell I went to 3 places trying to transfer which was unsuccessful I went to the Mt Pleasant Wi location I was greeted by the Mgr Sam he not only transfered my information but my old cell is operating. He was amazing and I highly recommend this location
- 222049Oct 28, 20251.0Waited for 40 minutes and when it was my turn to be helped the worker looked at me and walked right past me to help a dude who literally just walked in. Time to get some new workers
- CTConstantine TOct 19, 20251.0Looks like I am not the only one who thinks that this specific location needs lots of customer service training. Hire a mystery shopper to check on service and you will see the whole picture.
- BTBJ TurgeonSep 25, 20255.0We were helped by Miguel. He was a rockstar.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Mount Pleasant, WI?
The Verizon store in Mount Pleasant is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What services does the Verizon store offer?
The Mount Pleasant Verizon store offers mobile plans, wireless Internet plans, voice plans, and sells products such as business cell phones, tablets, laptops, and 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment or order online for pickup at Verizon Mount Pleasant?
Yes, you can schedule an in-store appointment online or place an order online for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at the Verizon Mount Pleasant store?
The store accepts payments via check, debit card, mobile NFC payments, and does not require cash-only payments.
Does Verizon Mount Pleasant offer service or repairs?
No, the Verizon store in Mount Pleasant does not offer service or repair services.
What languages are supported at Verizon Mount Pleasant?
The store provides services in English and Spanish.
What are some nearby restaurants to Verizon Mount Pleasant where I can grab a meal before or after my visit?
Nearby restaurants include Tropical Smoothie Cafe for healthy options, Subway for sandwiches, Papa Johns Pizza for pizza, Qdoba Mexican Grill for Mexican food, and Olive Garden for Italian cuisine.
Are there any nearby financial services near Verizon Mount Pleasant?
Yes, nearby financial service providers include Bank Mutual, Summit Credit Union, Marine Credit Union, and Wells Fargo ATM, convenient for banking needs during your visit.
What nearby medical and health services are available near Verizon Mount Pleasant?
Nearby health services include Oxford Dental, Wisconsin Vision optometrist, Dr. Jon Wegner O.D., SE Wisconsin Hearing Center Inc, and Arnold A. Lim, MD for various medical and dental needs.
How can nearby businesses benefit customers visiting Verizon Mount Pleasant?
Customers can combine their visit with nearby services such as a meal at Qdoba Mexican Grill or a stop at Walgreens pharmacy. Employment agencies like Adecco Staffing and real estate professionals nearby increase convenience for customers managing multiple errands in one trip.