Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Milwaukee, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1857 E Kenilworth Pl.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.8
628 reviews
5 stars
596
4 stars6
3 stars4
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Isaiah, Nini, and Will for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to positive customer experiences.
Timeliness
Customers appreciated the quick and efficient service they received, often mentioning how promptly their issues were resolved.
Friendly Atmosphere
The store was frequently described as having a friendly and welcoming atmosphere, with staff being personable and engaging.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to billing issues and management, suggesting inconsistency in service quality.
- AMAlisa Malavenda2 days ago5.0I cannot say enough about this Verizon store !!!! The manager NiNi and the wonderful man Eric are A++++mazing to work with and go extra mile with customer service . They are knowledgeable and helpful . They can juggle All their customers and still make them feel like we have their complete attention I left this store feeling appreciated (which in today’s customer service world seems rare and an inconvenience . This will be my go to verison store !!!!
- TLTamarion lewisNov 9, 20255.0Nene was vey helpful, I was able to make a appointment and come in and find everything I needed. I was changing services and she was very open and helpful with the process
- KWKiara WesleyOct 29, 20255.0Isaiah is a powerhouse of knowledge at Verizon!!He answered all my questions about different features & benefits of phones, and why I was having battery trouble with my current device. This was my first time at this location, and I will be making this my primary store. The customer service was top tier!
- DNDarrell NelsonOct 27, 20255.0Good Afternoon, I’m A New Member To Verizon I Would Like To Thank Isaiah For His Great Help Today He Needs A Raise!! He Was Very Informative On Details When It Came To My Complex Questions I Almost Talked His Ear Off But He Was Able To Answer My Questions And Get Me The Plan I Was Looking For!! Thanks A Bunch I Would Recommend Going To This Location For The Great Service!! Thanks A Bunch Again!!
- AUAll about UsOct 23, 20255.0I had a great experience at Verizon thanks to a young man named Eric! He was super friendly, patient, and went above and beyond to help me find the best phone for my daughter. He took the time to explain everything clearly and made sure we understood all our options. Excellent customer service thank you, Eric!
Frequently Asked Questions About Verizon
What products and services does Verizon Milwaukee offer?
Verizon Milwaukee offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon network coverage including 5G service.
What are the store hours for Verizon Milwaukee?
Verizon Milwaukee is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Milwaukee located?
Verizon Milwaukee is located at 1857 E Kenilworth Pl, Milwaukee, WI 53202, US.
What payment options are accepted at Verizon Milwaukee?
Verizon Milwaukee accepts Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Milwaukee offer in-store pickup?
Yes, Verizon Milwaukee offers in-store pickup services.
What languages are spoken at Verizon Milwaukee?
The staff at Verizon Milwaukee can assist you in English and Spanish.
Is the Verizon Milwaukee store wheelchair accessible?
Yes, Verizon Milwaukee has a wheelchair accessible entrance.
Which nearby restaurants can I visit before or after shopping at Verizon Milwaukee?
You can visit nearby restaurants such as Jet's Pizza, Melthouse Bistro, Toppers Pizza, Ma Fischer's, Pomona Cider Co., Pita Pit, and Decibel for dining options around Verizon Milwaukee.
Are there any nearby entertainment or arts venues near Verizon Milwaukee?
Yes, nearby entertainment and arts venues include James May Gallery, NEIGHBOR Art Studio, Artist's Friends, Club Ritual, AXE MKE, and Esoteria - Milwaukee.
What nearby services can help me repair or upgrade my devices around Verizon Milwaukee?
uBreakiFix, located nearby, offers electronics repair services which can be useful for any device repairs or upgrades you may need.