Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Milwaukee, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
271 reviews
5 stars
218
4 stars
6
3 stars3
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Anton, Dimitri, and Kennesha for their helpfulness and knowledge.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to provide clear, helpful information regarding products and services.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and additional charges.
Store Issues
Several reviews mentioned that this location is not a corporate store, leading to confusion and dissatisfaction with service and pricing.
- ZBZeek BallinDec 29, 20255.0Victor was very helpful and came up with a solution in a timely manner.
- AMAlisa MalavendaDec 20, 20255.0Best customer service of any Verizon store EVER! Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store
- EHEthan Van De HeyDec 7, 20255.0Victor was phenomenal!!! Super transparent and one of the best sales advisors ever. So kind and supportive, but my wife and I really appreciated how he went above and beyond. Verizon downtown Milwaukee is blessed to have a guy like this. If you are a customer reading this — ask for Victor or you will have a painful experience at this store. He truly is the man and he truly cares. Best customer service and best advice!!!
- DRDenzel RenfroDec 5, 20255.0Kennesha, Vic, and Heaven were absolutely wonderful for my visit and service transfer today. Outstanding customer service, very sociable , and highly committed to their profession as Verizon Wireless Representatives. Kennesha keep your crew in their toes, Vic never give up your musical passion, and Heaven never stop loving your customers or food lol . 😝
- BTBruce TilleyNov 26, 20255.0Heaven was amazing, caring, knowledgeable, followed through and polite! I must also commend the entire team, they work together to provide excellent customer care! Bravo & Brava
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon at 249 N Broadway offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Milwaukee, WI?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at the Verizon store on N Broadway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon at this location offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
Are there any recycling options for electronics at this Verizon location?
Yes, Verizon offers electronics recycling services at this store.
What languages are spoken by staff at the Verizon store in Milwaukee?
Staff at the store speak both English and Spanish to assist customers.
Are there nearby public places where customers can relax after visiting Verizon?
Yes, nearby options include the Broadway Center for theatre and the Hudson Business Lounge, a wine bar, where customers can unwind.
Can customers visiting Verizon at 249 N Broadway find clothing stores close by?
Yes, nearby clothing stores include NL Suits, UNTUCKit, and Anthropologie, making it convenient to shop for apparel before or after your Verizon visit.
Is there parking available near the Verizon store at 249 N Broadway?
Yes, customers can find parking at 241 N Broadway Parking, located close to the Verizon store.
Does Verizon have an online presence where I can find the latest device deals?
Yes, you can visit their website at https://victra.com/device-deals/ to see the latest offers and deals.