Verizon

4.7
269 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Menomonie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2521 Hils Ct.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Verizon
2521 Hils Ct, Menomonie, WI
54751, United States

Hours

Reviews

4.7
268 reviews
5 stars
241
4 stars
9
3 stars
3
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Trinity, Devin, and Jaxon.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with a manager named Jackson, who was described as rude and unprofessional.

Efficiency

Several customers highlighted the quick and efficient service they received, making their visits pleasant and hassle-free.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions.

Problem Resolution

Many reviews noted that staff were effective in resolving issues, such as phone upgrades and plan changes, often going above and beyond to assist customers.
  • JA
    Jane A
    Nov 2, 2025
    1.0
    I would never recommend this store to anyone. Jaxon was so rude, disrespectful, and unprofessional and he also lied to us. I had purchased a phone, charged it, and found it was broken. I returned it and wanted my money refunded. But because I didn't purchase the warranty (which I was told I didn't need) he wouldn't, plus I had to pay a $50 restocking fee. I walked out of the store $109 poorer and no phone. I was the loser.....No, Jaxon was the loser.
  • JS
    Jeremy Sol
    Oct 31, 2025
    5.0
    Huge shout out to Jarrod, Andrew and Devin. After 20 plus years with ATT they made it a super easy transition to Verizon. They are very patient and helpful and were able to answer all my questions. I highly recommend. I look forward to working with them for years to come.
  • RS
    Ryan Schofield
    Oct 24, 2025
    5.0
    Jackson was amazing and very helpful with setting up and explained everything to me and my husband. Very happy with these wonderful people
  • DG
    Daniel Goodrich
    Oct 23, 2025
    5.0
    Loved my experience with this store! Jackson was super helpful. They were open before 11 unlike other carriers in the city. I would recommend this store to anyone!
  • JM
    Jus Me
    Oct 22, 2025
    5.0
    Devin, Andrew and Jared were very helpful in getting my phone and accessories. Very informative and kind. Helped me get everything I needed to get started. I highly recommend this location!

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Menomonie?

Verizon offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, home internet, and connected devices.

Where is the Verizon store located in Menomonie?

The Verizon store is located at 2521 Hils Ct, Ste D, Menomonie, WI 54751, across from Walmart and next to Sears.