Verizon

4.4
171 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Kenosha’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3565 Market Ln, Kenosha, WI
53144, United States

Hours

Reviews

4.4
167 reviews
5 stars
134
4 stars
10
3 stars
2
2 stars
0
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual associates like Mario, Ron, and Kevin for their exceptional service, while others reported rude and unhelpful experiences with certain staff members.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with technical issues and product information, although some customers felt that certain employees lacked the necessary expertise.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Sales Pressure

Some customers expressed frustration with aggressive sales tactics and upselling, feeling that their needs were not prioritized.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service and long wait times, indicating inconsistency in customer care.
  • AA
    Aliana Amador
    Sep 20, 2025
    5.0
    Mario super cool great experience!
  • JG
    Jesus Garcia
    Aug 27, 2025
    5.0
    Mario and his awesome sidekick was amazing when I came in for help. I will tell anyone that need any help with the Verizon phone or devices to ask for him. So grateful for Mario and the Verizon team
  • AL
    Aaron Lucas
    Aug 27, 2025
    5.0
    Mario went above and beyond to assist me in my needs, he spent countless time between customers to make sure I left comfortable with my purchase and satisfied.
  • H2
    Haze “Alex” 214
    Aug 20, 2025
    5.0
    Mario is really cool and smart:) He is funny and the absolute coolest to talk to. Made the hour go by super fast too.
  • TR
    Tom Roberts
    Aug 20, 2025
    1.0
    VERIZON LOST ME AS A CUSTOMER AFTER 15 YEARS because this store is so bad. Lazy salespeople, often talking to one another while there's a line of people waiting. They don't know about products, only what "deals" are available and will push push push what they want without asking what the customer wants. It's poorly run, disorganized, and smells like musk. In particular, the receptionist with the glasses needs a lesson in customer service. No, it is not ok to wait 45 minutes when all I have is a simple question about what you have in stock. Goodbye forever, Verizon.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Kenosha?

The Verizon Cellular Sales store is located at 3565 Market Ln, Kenosha, WI 53144.

What brands of smartphones can I find at the Verizon Cellular Sales store?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon Cellular Sales store.