Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kaukauna, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
231 reviews
5 stars
189
4 stars
14
3 stars
5
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and efficient, with many specific mentions of employees like Todd, Jordan, and Josh providing exceptional service.
Staffing Issues
Several reviews noted long wait times and understaffing, particularly during busy periods, which affected the overall customer experience.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences related to billing issues and service delays.
- JVJeff VanRossumDec 29, 20255.0Very helpful and friendly
- KPKathleen PitzenNov 28, 20255.0Great customer service
- KBKathy Vanden bloomenOct 11, 20255.0Very helpful customer service.
- SPScott PynenbergOct 7, 20255.0Staff was very knowledgeable and was very efficient with my time.
- PVPhil VanderlindenSep 19, 20255.0Associate was. On the ball great job
Frequently Asked Questions About Verizon
What types of products are available at Verizon in Kaukauna, WI?
Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, laptops, audio accessories, cases, power accessories, and SIM cards.
What services does the Verizon authorized retailer in Kaukauna provide?
They provide new lines, upgrades, new devices, and accessories to customers.
What are the store hours for Verizon in Kaukauna, WI?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Kaukauna Verizon store offer in-store pickup?
Yes, the store offers in-store pickup service for your convenience.
Which payment options are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Kaukauna?
Yes, free Wi-Fi is available at this location.
What languages are supported by the staff at Verizon Kaukauna?
The staff supports both English and Spanish languages.
What nearby dining options can I visit before or after shopping at Verizon Kaukauna?
Nearby dining options include New China Wok for Chinese food, Little Caesars Pizza for American-style pizza, and Image Nutrition for smoothies and specialty groceries.
Are there any beauty or wellness services close to Verizon Kaukauna?
Yes, you can visit nearby places like Luxx Nails & Salon, Styles by April beauty salon, Iris Spa for massage therapy, and Hanna's Nails & Salon for nail care.
What nearby health and medical services are available around Verizon Kaukauna?
Nearby health services include dentists such as Krupka Dental Associates and John Krupka, Dr. DDS, SC, chiropractic clinics like Haanen-Zilisch-Smith Chiropractic Clinic, and optometry services at Clear Approach Optometry.