Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Greenfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
457 reviews
5 stars
221
4 stars
68
3 stars
45
2 stars
24
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their helpfulness and knowledge, others were criticized for poor communication and lack of assistance.
Billing Issues
Numerous complaints about billing errors and difficulties in resolving them, leading to frustration among customers.
Store Experience
Customers reported long wait times and inadequate service during busy periods, with some feeling ignored or unacknowledged by staff.
Product Knowledge
Some employees demonstrated strong product knowledge and were able to assist effectively, while others were noted for lacking the necessary skills to help customers.
Overall Satisfaction
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing to switch providers due to negative interactions.
- JJJackee JarmonNov 7, 20255.0I had a great experience with Cam at Verizon Wireless! He was incredibly patient and took the time to clearly explain everything to make sure I fully understood my options. Cam went above and beyond to resolve my issues and made sure I left completely satisfied. His professionalism and communication skills are top-notch. Highly recommend asking for Cam if you need help — he truly cares about his customers!
- SCSharon CookOct 31, 20255.0Excellent help from Caesar in choosing a replacement phone. Knew the product. Knew the promotions. Treated with respect. Caesear and Omar helped each other in serving my needs.
- KMKrysti MillerOct 13, 20255.0The Store Rep Adiba really avocadated and helped fix the billing problems I was having. She was amazing!
- PFPatricia FSep 27, 20255.0First time at this location. Chris was very helpful. Would definately be back.
- DKdolores kaczmarekSep 11, 20251.0VERIZON IS THE WORST. Nobody in this store helps. They just go in the back and hide for an hour just to tell me something DIFFERENT EVERY SINGLE TIME. I bought a new phone was supposed to get properly credited they show it on my bill that I was credited but then charged me anyways for it!!! They refuse to fix it. Ive called customer service numerous times they said oh 5 business days it will be fixed what do you know not fixed and nobody at this store does ANYTHING but sit on their phones... I will be switching and going elsewhere because you are not worth the headache and might have a lawyer involved because this isnt the first time. Cam had the worst attitude working with us every time and customer service. He was the one who sold us the new phone said we wouldnt be charged and WE WERE.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Greenfield?
The Verizon store in Greenfield is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which smartphone brands are available at the Greenfield Verizon store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Greenfield Verizon store.
What services does Verizon in Greenfield offer?
The store provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Does the Greenfield Verizon store offer online order pickup options?
Yes, customers can buy online and pick up their orders in store. Options include in-store pickup, curbside pickup, express lockers, free 2-day shipping, and same-day delivery in select areas.
Can I schedule an appointment at the Greenfield Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service during your visit.
What payment methods are accepted at the Verizon store in Greenfield?
The store accepts checks, debit cards, and mobile NFC payments. Cash is not required as a payment method.
Does the Verizon Greenfield store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store in Greenfield for customer convenience.
Which nearby restaurants can I visit before or after shopping at Verizon in Greenfield?
Nearby restaurants include Burger King, Five Guys, Naf Naf Grill, Honeyberry Pancakes and Cafe, McDonald's, and Bakers Square, offering a variety of fast food, Middle Eastern, breakfast, and American dining options.
Are there any nearby beauty salons close to the Verizon store in Greenfield?
Yes, you can visit Exquisite Threading, Lady Jane's Haircuts for Men, and Rose's Nails nearby for hair removal, haircuts, and nail salon services.
What nearby attractions or recreational venues are close to the Verizon Greenfield store?
Sky Zone Greenfield and Sky Zone Trampoline Park are nearby venues offering amusement, sports, and recreation for fun activities before or after visiting Verizon.