Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Greenfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
461 reviews
5 stars
222
4 stars
69
3 stars
45
2 stars
24
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and patience, others were criticized for being rude, unhelpful, or dismissive.
Wait Times
Many customers reported long wait times, both for assistance and for resolving issues, leading to frustration.
Product Knowledge
Some employees demonstrated strong product knowledge and provided valuable assistance, while others were noted for poor communication and lack of technical skills.
Sales Pressure
Several reviews mentioned feeling pressured to make purchases or sign up for plans, which negatively impacted the customer experience.
Store Environment
The store environment received mixed reviews; some customers appreciated the cleanliness and organization, while others noted a lack of greeting or acknowledgment upon entering.
- WJWilma Jiles6 days ago1.0Constantly lying to me about service, I was told I would only be charged for rebox of phone if returned within 30 days Then when I returned they said it was assumed I was aware of being charged in daily basis. I said why would Verizon tell me about restocking and not daily use. Along with other lies.
- KWKira WhiteDec 28, 20251.0Very poor customer service. I bought a iPhone 17 pro today and was told by an irritated pregnant lady Bethany that I would not be able to get my phone well I still did however my phone is stuck in sos mode until tomorrow 🙃 this place was very rude pushy and not helpful! I didn't leave with a verzion bag or receipt! Nor is my phone working ! Nor did they sale me any accessories. 1.5/10 stars poor service for sure yuck 🤮
- CHCassandra HoefkeDec 28, 20255.0Walked in and was taken care of immediately. Quick in and out to return two phones.
- SKSara KoenigDec 27, 20255.0Best Verizon location in greater Milwaukee. I've been there twice in the last two weeks for a new phone and then to trade in the old one. The employees were helpful and not pushy about getting me to sign up for new/more stuff.
- RRRabiiDec 10, 20251.0Bad service, they act like you work for them, they help ONLY if you wanna buy or get a new plan, that’s it 😠, I don’t know their names but they waste peoples time.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store in Greenfield?
The Verizon store in Greenfield is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which smartphone brands are available at the Greenfield Verizon store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Greenfield Verizon store.
What services does Verizon in Greenfield offer?
The store provides mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Does the Greenfield Verizon store offer online order pickup options?
Yes, customers can buy online and pick up their orders in store. Options include in-store pickup, curbside pickup, express lockers, free 2-day shipping, and same-day delivery in select areas.
Can I schedule an appointment at the Greenfield Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app to ensure personalized service during your visit.
What payment methods are accepted at the Verizon store in Greenfield?
The store accepts checks, debit cards, and mobile NFC payments. Cash is not required as a payment method.
Does the Verizon Greenfield store offer free Wi-Fi?
Yes, free Wi-Fi is available at the Verizon store in Greenfield for customer convenience.
Which nearby restaurants can I visit before or after shopping at Verizon in Greenfield?
Nearby restaurants include Burger King, Five Guys, Naf Naf Grill, Honeyberry Pancakes and Cafe, McDonald's, and Bakers Square, offering a variety of fast food, Middle Eastern, breakfast, and American dining options.
Are there any nearby beauty salons close to the Verizon store in Greenfield?
Yes, you can visit Exquisite Threading, Lady Jane's Haircuts for Men, and Rose's Nails nearby for hair removal, haircuts, and nail salon services.
What nearby attractions or recreational venues are close to the Verizon Greenfield store?
Sky Zone Greenfield and Sky Zone Trampoline Park are nearby venues offering amusement, sports, and recreation for fun activities before or after visiting Verizon.