Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Grand Chute for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
335 reviews
5 stars
159
4 stars
48
3 stars
29
2 stars
13
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised attentive and knowledgeable staff, others reported rude and unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times, often exceeding expectations, leading to dissatisfaction.
Staff Knowledge
Several reviews highlighted the expertise of specific staff members who provided excellent assistance, while others noted a lack of knowledge among some employees.
Sales Pressure
Customers reported feeling pressured to purchase additional services or products, which led to discomfort during their visits.
Store Management
Reviews indicate inconsistency in management quality, with some praising managers for their helpfulness while others criticized them for rudeness and lack of support.
- MMMelissa MottDec 26, 20255.0Even though the store was busy, I was seen almost right away. Hayden was able to help me quickly with an issue I had been having!
- IMirv mackmillerNov 7, 20255.0Very attentive staff and knowledgeable.
- DWD WascherOct 28, 20255.0Noah G was so helpful. He spent an hour with us answering questions regarding the multiple lines/internet we have now through Verizon. Thank you, Noah.
- SLShawn LewisOct 18, 20251.0Rude and disrespectful staff. Couldn't answer any questions or offer any solutions. I felt totally unwelcome as a customer. Went to the north Appleton location, spoke with manager TJ instead and bought a brand new phone with excellent customer service. Don't waste your time with these children.
- ADA DOct 6, 20251.0What a joke. Horrible customer service. Won't do anything to help with a phone that is malfunctioning. The Calumet store employees are even worse. Definitely do not recommend Verizon at all. Horrible service and employees.
Frequently Asked Questions About Verizon
What types of latest smartphones does Verizon in Grand Chute offer?
Verizon offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at their Grand Chute store.
What are the store hours for Verizon in Grand Chute?
Verizon in Grand Chute is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment to visit Verizon in Grand Chute?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit to the Grand Chute store.
What delivery and pickup options does Verizon offer at the Grand Chute location?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Does the Verizon store in Grand Chute accept mobile payments and debit cards?
Yes, Verizon accepts mobile NFC payments, debit cards, and does not require cash only payment methods.
What types of business products are available at Verizon Grand Chute?
Verizon provides business cell phones, mobile hotspots, tablets, and laptops at their Grand Chute store.
Where is the Verizon store located in Grand Chute?
The Verizon store is located at 750 N Casaloma Dr, Grand Chute, WI 54913.
Are there any popular dining options near Verizon in Grand Chute?
Yes, nearby dining options include Chili's Grill & Bar, It's Just Wings, Solea Mexican Grill, P.F. Chang's, and Carmella's; great spots to visit before or after your Verizon appointment.
Can I find hair salons close to Verizon Grand Chute?
Yes, Great Clips and National Salon Resources are nearby hair salons, convenient for a haircut or beauty services while in the area.
What stores are nearby Verizon for shopping other than electronics?
Nearby stores include Dollar Tree for discount shopping, Kirkland's for home goods, DSW Designer Shoe Warehouse for footwear, and JOANN Fabric and Craft Stores for arts and crafts.