Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Fond Du Lac, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
174 reviews
5 stars
142
4 stars
11
3 stars
4
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and patient during their interactions.
Billing Issues
Several reviews highlighted significant problems with billing, including unexpected charges and difficulties in resolving discrepancies.
Sales Practices
There were complaints about deceptive sales tactics, including unauthorized account changes and misleading promotions.
Store Experience
While some customers had positive experiences with staff, others reported long wait times and poor service, particularly during busy periods.
Employee Recognition
Specific employees received commendations for their exceptional service, indicating a mix of strong individual performances amidst overall dissatisfaction.
- JCJoe ColwinNov 5, 20254.0Sales person was very knowledgeable and you should be very proud of him.
- JKJanez KutzkeDec 16, 20205.0Mike is Avery helpful and patient with my husband in getting a new phone tonight. Mike answered all my husband’s questions and explained everything completely.
- CRChad RoehSep 20, 20195.0Thanks for all your help Dallas and Mike!
Frequently Asked Questions About Verizon
What types of products can I find at Victra - Verizon Authorized Retailer in Fond Du Lac?
Victra offers a full range of wireless devices including phones, tablets, wearable technology, accessories, mobile broadband, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer at 1159 E Johnson St, Fond Du Lac?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Victra provide in-store pickup for online orders?
Yes, Victra offers in-store pickup for customers who order products online.
What payment options are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the store have free Wi-Fi for customers?
Yes, Victra provides free Wi-Fi access in the store.
Which languages are spoken by the staff at the Fond Du Lac Victra store?
Staff at the Victra store speak English and Spanish to assist customers.
Is Victra - Verizon Authorized Retailer in Fond Du Lac LGBTQ friendly?
Yes, the store welcomes LGBTQ customers and strives for an inclusive environment.
Are there any popular restaurants near Victra in Fond Du Lac where I can eat before or after my visit?
Yes, you can visit King's Chef for Chinese cuisine, FreshFit Cafe for coffee and light meals, or Nick n Willy's Pizza for pizza nearby.
What nearby stores can I visit for shopping after stopping at Victra?
Daily Thread offers women's clothing, GNC Live Well provides vitamins and supplements, and Cost Cutters is available for hair and beauty services near Victra.
Are there any recreational areas near Victra in Fond Du Lac for outdoor activities?
Yes, Prairie Trail nearby is great for hiking and mountain biking if you want to enjoy outdoor activities after your visit.