Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fitchburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
117 reviews
5 stars
97
4 stars
2
3 stars
2
2 stars
2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist.
Sales Experience
Several reviews highlighted positive experiences with sales associates who provided good deals without pressure to upsell.
Staff Knowledge
Customers frequently noted the staff's expertise in handling various phone and plan-related inquiries.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Store Environment
The store was generally described as clean and welcoming, although some customers noted issues with wait times and staffing.
- TLThomas LiebertNov 7, 20255.0Brandon gave me the best service I've ever had from Verizon and I've been a Verizon customer for 20 years. Very helpful, professional, friendly and solved all my issues.
- KJKyle JamesNov 6, 20255.0Worked with Scott, he was great! Got us through the process efficiently and answered all our questions!
- JSJake SmithOct 21, 20255.0I worked with Bill Roach and had the best customer service experience I’ve had in a long time in any area of business. He went above and beyond to ensure that my family, located in another state, had their issues resolved as quickly and completely as possible. To the extent that I can, I plan to work with him on any future account needs that I might have for as long as I am a Verizon customer. Thank you, Bill, for all of your help!
- MGMichael GranatOct 10, 20255.0My wife and I bought 2 new Pixel 10 Pros and were helped by Bill Roach. He was knowledgeable, professional and friendly. He helped us get the best deal possible and did not pressure us to add any extras. The phones were completely set up and ready to use. It was a pleasure to shop there.
- KOKatherine ObermanOct 6, 20255.0Joanna was absolutely fantastic. I called ahead, and she notified me of settings to adjust on my phone prior to coming in for a trade in which reduced my wait time significantly. She went above and beyond to ensure I got a fair trade in for my phone. She got me great deals and didn’t ever make me feel pressured to buy something. Great service!
Frequently Asked Questions About Verizon
Where is the Verizon store 'Cellular Sales' located in Fitchburg?
The Verizon store is located at 2960 Cahill Main, Ste 102, Fitchburg, WI 53711.
What are the operating hours for the Cellular Sales Verizon store?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I purchase or upgrade at Cellular Sales?
You can purchase or upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at Cellular Sales.
Does Cellular Sales offer any specific Verizon services or plans in-store?
Yes, Cellular Sales offers exclusive Verizon plans and services including prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot.
Can I pick up my online order at the Cellular Sales Verizon store in Fitchburg?
Yes, Cellular Sales supports in-store pickup services.
What payment methods are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need to make an appointment to visit Cellular Sales?
No, appointments are not required to visit Cellular Sales, but you can call ahead to make one if you prefer.
Which nearby restaurants can I visit before or after shopping at Verizon Cellular Sales?
Nearby restaurants include Mod Pizza, Panera Bread, The Thirsty Goat, Tuscany | Mediterranean Grill, Zafferano Ristorante, Tuscany Pasta & Pizza, and Cold Stone Creamery for desserts and treats.
Are there any fitness centers close to the Verizon store where I can work out before or after shopping?
Yes, Anytime Fitness and Anytime Fitness - Fitchburg East gyms are located nearby for your fitness needs.
What other retail options are close to the Cellular Sales store at 2960 Cahill Main?
Nearby retail options include Shopko Optical for eyewear, Wheel and Sprocket and Fitchburg Cycles for bicycles, Tabby and Jack's Pet Supplies and Grooming, Buffo Floral & Gifts, and additional Verizon and Cellular Sales stores nearby.