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Victra is your local Verizon Authorized Retailer in Delavan, WI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
I went into the store and came out with 3 added lines and 4 new phones. My bill came and I was extremely unhappy. I was promised a monthly bill amount of $276, I still have the paper that Clay wrote it all out on. Since the store held onto my old phone and didn't mail it in for weeks, I was charged the buyout amount on my bill from verizon. In the beginning, i received the credited but since the store held my phone and the warehouse didn't receive it in a timely manner, I was charged for the missing phone and the credited was removed. I have been trying to get the credit back!!! I refuse to pay my cell phone bill until this is dealt with. I have called verizon directly every week and spoke to a different person each time. Each time, they say, we will take care of this and nothing. I should have gone to the other carrier!!! The other carrier offered 4 free phones, again, I thought I was getting free phones with the exception of mine. I got taken to the bank that day! I bought the screen protections and phone cases too!!! Never again!!! Amazon has it cheaper. I called this store for help on this issue as well, no return call!
MV
Merit Venema
Jul 18, 2025
5.0
Amazing switch from another carrier! Received help from Austin at the Delavan location. The experience was personable and overall the best experience I’ve had at a carrier EVER BEFORE. Looking forward to more business with them!
DW
Doug Wells
Jun 26, 2025
4.0
Knowledgeable people.
CL
Cecil Logterman
Jun 3, 2025
5.0
Service was great, sales manager was able to answer all my questions.
Then he help set up my phone
What types of products are available at the Verizon store in Delavan, WI?
The Verizon store offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Delavan, WI?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Delavan offer in-store pickup?
Yes, the store provides in-store pickup services.
What payment options are accepted at Verizon in Delavan?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories does the Verizon store carry?
The store carries Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
Can I find device repair services at the Verizon store in Delavan?
No, the store does not offer repair services on-site.
Is free Wi-Fi available at the Verizon store in Delavan?
Yes, free Wi-Fi is available at the store.
What nearby food options are available around Verizon in Delavan?
Nearby restaurants include Brodie's Beef, Subway, Wing Snob, Tropical Smoothie Cafe, and Jimmy John's, offering various fast food and casual dining options for customers to enjoy before or after their visit.
Are there other mobile phone stores near the Verizon store in Delavan?
Yes, nearby mobile phone stores include AT&T Store, U.S. Cellular, UScellular, Cell Phone Repair Delavan WI, and RadioShack, which customers can visit for additional service options and accessories.
What financial and service-related businesses are near the Verizon store in Delavan?
Nearby are Edward Jones Financial Advisor Matthew L Malvitz, Associated Bank, Jackson Hewitt Tax Service, Check 'n Go, and Fairway Independent Mortgage Corporation, providing customers with convenient access to financial services.