Business Details
About
Cell Phone StoreTCC
TCC Burlington, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1054 Milwaukee Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
857 reviews
5 stars
792
4 stars
14
3 stars3
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Abby received numerous accolades for her exceptional customer service, being described as helpful, knowledgeable, and patient.
Staff Performance
Nathan and Kyle also received positive feedback for their helpfulness and professionalism, contributing to a generally positive experience.
Negative Experiences
Some customers reported negative experiences, particularly with Nathan, who was described as rude and unhelpful during certain interactions.
Store Efficiency
Several reviews mentioned long wait times and the need for more staff to handle customer volume effectively.
- JTJoseph Tylus5 days ago5.0Nathen did an absolute amazing job, go see him! Gave us a straight forward quote and prepared everything within a timely manner. 10/10 recommend!!
- JKJim Coach KrupkeJan 7, 20265.0COMPLETELY blown away by the customer service! Abigail was efficient, friendly, knowledgeable and really great to work with! A+
- CSCarol SibodaJan 2, 20265.0Abby helped me out and very very helpful
- JBJeremy BaumanJan 2, 20265.0Abby was fantastic helping me. Thank you.
- BKBrianna KnuthDec 8, 20251.0Came in to buy an Apple Watch and talked to Nathan. He couldn’t answer my questions and when I kept asking him more questions about the Apple Watch he got very upset and rude and when I told him that I didn’t like how rude he was and that I was going to leave when I asked his name he ignored me and just chuckled and I had to ask the other employee what his name was. Now I have to drive out of my way to get someone to sell me an Apple Watch.
Frequently Asked Questions About Verizon
What products and services does Verizon TCC Burlington offer?
Verizon TCC Burlington offers smartphones, tablets, Verizon home internet, accessories, device activation, upgrades, bill payments, business accounts, and more, all with Verizon 5G coverage.
What are the operating hours for Verizon TCC Burlington?
The store is open Monday through Saturday from 9 AM to 6 PM and Sunday from 10 AM to 5 PM.
Where is Verizon TCC Burlington located?
It is located at 1054 Milwaukee Ave, Ste 300, Burlington, WI 53105, United States.
Can I pick up my order in-store at Verizon TCC Burlington?
Yes, in-store pickup is available.
Does Verizon TCC Burlington sell devices from popular brands? If so, which ones?
Yes, they sell devices from major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon TCC Burlington?
You can schedule an appointment via their website at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon TCC Burlington?
Nearby you can visit Starbucks for coffee, KFC and Culver's for food, and Runnings for department and farm supplies.
Is there a nearby bank or ATM close to Verizon TCC Burlington?
Yes, Associated Bank and a PNC Bank ATM are close by for your banking needs.
Are there any healthcare providers near Verizon TCC Burlington?
Nearby healthcare options include Doctors of Physical Therapy, Advanced Foot and Ankle of Wisconsin, and M Dika Dermatology.
Does Verizon TCC Burlington support community initiatives with proceeds from purchases?
Yes, proceeds from every purchase go directly toward supporting the local community.