Verizon

4.8
382 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
13 Main Street, Black River Falls, WI
54615, United States

Hours

Reviews

4.8
381 reviews
5 stars
334
4 stars
29
3 stars
8
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the prompt assistance and minimal wait times.

Professionalism

Staff members were frequently described as professional and courteous, contributing to a positive overall experience.

Knowledgeability

Customers noted the staff's expertise in providing information about products and services, helping them find the best deals and solutions.
  • CJ
    Casey Jones
    Jan 5, 2026
    5.0
    excellent service !!!
  • JS
    Julieta Serna
    Jan 1, 2026
    5.0
    Very Helpful and Professional !!
  • RB
    Roxanne B
    Dec 31, 2025
    5.0
    Efficient,knowledgeable and friendly.
  • JS
    joe swartling
    Dec 9, 2025
    5.0
    Great customer service and knowledgeable
  • GF
    Gage Frey
    Nov 28, 2025
    5.0
    They were very helpful and when my mom couldn’t remember my password, they let us take both phones home until we had it figured out and then send my old one back

Frequently Asked Questions About Verizon

What types of wireless products does Verizon at 13 Main Street offer?

Verizon offers the latest smartphones, tablets, wireless accessories, and signal amplifiers for home and vehicle use.

What customer services does TEAM Wireless provide at this Verizon store?

They provide customer service, technical support, cellular and internet services, home phone service, vehicle diagnostics, and roadside assistance.