Verizon

4.8
372 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
13 Main Street, Black River Falls, WI
54615, United States

Hours

Reviews

4.8
371 reviews
5 stars
323
4 stars
30
3 stars
8
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently provided friendly, helpful, and knowledgeable service, often going above and beyond to assist customers.

Professionalism

Employees demonstrated high levels of professionalism and courtesy, making customers feel valued and respected.

Efficiency

Many reviews highlighted the quick and efficient service, with staff able to resolve issues and set up new devices promptly.

Knowledgeability

Customers praised staff for their extensive knowledge about products and services, helping them find the best deals and solutions.

Store Environment

The store atmosphere was described as welcoming and pleasant, contributing to a positive customer experience.
  • DB
    D. Bird
    Nov 14, 2025
    4.0
    Great service the girl was great help. I left happy with my new phone
  • RS
    Riley Smithhol
    Oct 13, 2025
    5.0
    She spent time finding how to set up our new phone
  • AD
    Alius Drews
    Sep 26, 2025
    5.0
    Renya was very informative and nice upon arrival. Helped me with my pickup due to having sales maker definitely recommend!
  • AL
    Angela Lovato
    Sep 19, 2025
    5.0
    Kira was pleasant and efficient. Outstanding job.
  • DD
    Darren
    Sep 18, 2025
    5.0
    Prompt and accurate service. Well put instructions. Welcoming and friendly.

Frequently Asked Questions About Verizon

What types of wireless products does Verizon at 13 Main Street offer?

Verizon offers the latest smartphones, tablets, wireless accessories, and signal amplifiers for home and vehicle use.

What customer services does TEAM Wireless provide at this Verizon store?

They provide customer service, technical support, cellular and internet services, home phone service, vehicle diagnostics, and roadside assistance.