About
Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.
Location
Hours
Reviews
4.8
337 reviews
5 stars
305
4 stars
23
3 stars2
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Gary and Dylan for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the fast resolution of issues and the smooth process of upgrading or purchasing new phones.
Professionalism
Staff members were frequently described as professional and patient, taking the time to explain options and ensure customer satisfaction.
Knowledgeability
Customers felt that the staff demonstrated a strong understanding of products and services, providing valuable advice and solutions tailored to individual needs.
Positive Atmosphere
The store was described as having a welcoming and friendly environment, contributing to a pleasant shopping experience.
- JFJessie Fairbank2 days ago5.0Gary was super honest and helpful with upgrading my phone. He knew I wasn't looking for fancy and found me the best deal for my buck.
- AMAmy McQuinNov 4, 20255.0You will NOT find a better Verizon agent than Dylan at the Berlin store!! So glad he helped me navigate how to make a claim for a lost phone. He deserves a raise!!
- MMMichael Mailhot (Mikel)Nov 2, 20255.0I had a very good experience. Gary helped me out with every question I had and explained everything
- DJDon JohnsonOct 31, 20255.0Great service, very courteous and professional ended up getting the pixel pro 10, very happy with this phone. Thanks
- RBRebecca BorstOct 15, 20255.0Gary is always very knowledgeable and friendly. Fast and efficient service! Very much appreciated! Small town, but big time service at Verizon in Berlin. Thank you!
Frequently Asked Questions About Verizon
Where is Verizon located in Berlin, WI?
Verizon is located at 686 Broadway, Berlin, WI 54923, US.
What are the operating hours for Verizon on weekdays?
Verizon is open from 9:00 AM to 7:00 PM Monday through Friday.
Does Verizon offer in-store pickup for products?
Yes, Verizon offers in-store pickup for its products.
What products can I find at Verizon in Berlin?
You can find cell phones, accessories, tablets, home phone, home internet, internet on the go, vehicle diagnostics, and roadside assistance products at Verizon.
What services does Verizon provide to customers?
Verizon provides customer service, technical support, cellular service, internet service, home phone service, vehicle diagnostics, and roadside assistance.
Is Verizon in Berlin also a repair center?
Yes, Verizon is a full-service device repair center that repairs smartphones, tablets, and more.
What signal boosting solutions does Verizon offer?
Verizon is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use.
Which nearby places can I visit before or after shopping at Verizon?
Nearby places include City Inn, a hotel and bar and grill restaurant; Western Union for money transfer services; and Hong Kong King buffet, a Chinese buffet restaurant.
Are there convenient gas stations near Verizon in Berlin?
Yes, Shell and Berlin Oil by Himgiri LLC both offer gas station and convenience store services near Verizon.
If I need hardware or home improvement items while visiting Verizon, where can I go nearby?
You can visit True Value Hardware-Kitz & Pfeil, Kitz and Pfeil Ace Hardware, or Tractor Supply Co., all nearby hardware and home improvement stores.