Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Beaver Dam’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
206 reviews
5 stars
154
4 stars
14
3 stars
6
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Cameron, Ryan, and Bill, highlighting their patience and efficiency.
Negative Experiences
Several customers reported negative experiences, including being misinformed, feeling pressured to purchase unwanted items, and encountering rude staff.
Store Operations
Customers expressed frustration with long wait times and inconsistent store hours, with some noting that the store was not open as scheduled.
Billing Issues
Multiple reviews mentioned confusion and dissatisfaction regarding billing practices, including unexpected fees and difficulties in obtaining refunds.
Product Knowledge
While some staff were commended for their expertise, others were criticized for providing incorrect information, leading to customer frustration.
- LPLindsey PersongNov 3, 20255.0I have to make a huge shout out to Bill Roach he was absolutely amazing and a great help! He truly does everything possible to help save money, shows you how to save more money, and makes sure all the p’s and q’s are in a row! If you go to Verizon make sure to say hi to Bill!!!
- KIKate IpsenOct 17, 20255.0Katie was so knowledgeable, honest, timely and overall helpful! Made this process very easy with excellent communication every step of the way!
- CBCharina BarrientesOct 1, 20251.0Do not go through them. They're greedy and charges you up the Ying Yang. My husband and I been customers for years. He got pushed to get devices he never wanted after saying no numerous times until he finally gave in. Now our phones are turned off because the bill got so friggin high from this.
- SSSinistarSep 30, 20251.00/5 Stars. If I could give a Zero star review I would. Came into Cameron Behrendt‘s Verizon store location, THREE different times for help with my service . On all three accounts , the information he gave me , and his associates Trent Kleinke, and another woman that works there , were all incorrect. They are non-knowledgeable about the service they provide. Provided wrong information on all encounters and because of their lack of policy comprehension, have costed me hundreds of dollars out of pocket. This personal experience has single handedly , motivated me into switching services away from Verizon. Horrible, would not recommend. Try another store location.
- EVErin VinzAug 27, 20255.0We went in just to see how complicated it would be to switch over and add two more lines. Bill gave us the cost break down and verified multiple discounts and for 4 lines we ended up paying the same we’ve been paying for 2! Needless to say we wanted to switch asap then. He got us set up super quick and it was the best phone service visit we’ve ever had. We’ve been putting this off for months because visits to our old provider took forever and we assumed it to be the same. Thank you so much for the incredible service Bill!
Frequently Asked Questions About Verizon
What services does Cellular Sales at 107 Frances Ln in Beaver Dam offer?
Cellular Sales provides Verizon wireless devices, plans, accessories, and services, including device upgrades and bill payments in-store.
Which brands of smartphones can I find at this Verizon store?
You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices at this location.
What are the store hours for Cellular Sales at 107 Frances Ln?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment to visit this Verizon store?
No, appointments are not required; you can visit the store during business hours or call for information.
What payment methods are accepted at this Cellular Sales location?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Can I pay my Verizon bill in person at this Cellular Sales store?
Yes, you can pay your Verizon bill in-store at this location.
Is in-store pickup available for purchases at Cellular Sales?
Yes, in-store pickup is offered for purchases made at this Beaver Dam location.
What dining options are near the Cellular Sales store at 107 Frances Ln?
Nearby dining options include Burger King, Arby's, Wendy's, Noodles & Company, Chang Jiang Buffet, and Papa Murphy's Take 'N' Bake Pizza, perfect for grabbing a meal before or after your visit.
Are there any coffee shops close to Cellular Sales where I can get a drink?
Yes, Starbucks is nearby, offering a convenient spot to enjoy coffee or smoothies during your visit.
What other mobile service providers or phone stores are located near Cellular Sales?
Nearby competitors include U.S. Cellular and UScellular stores, providing additional options for mobile devices and services in the area.