Verizon

3.7
604 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Ashwaubenon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
820 Willard Dr, Ashwaubenon, WI
54304, United States

Hours

Reviews

3.7
350 reviews
5 stars
179
4 stars
51
3 stars
25
2 stars
21
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of assistance.

Wait Times

Customers frequently reported long wait times, with some experiencing waits of over an hour.

Store Experience

The store environment is generally described as friendly and welcoming, but some customers noted issues with staff being disengaged or unprofessional.

Billing Issues

Several customers expressed frustration with billing problems, including unexpected charges and difficulties resolving account issues.
  • AS
    Amir Smith
    Nov 8, 2025
    1.0
    The night shift lady was very rude when I was coming too pick my new phone up never had any problems at this location until I came this one night too pick up a phone. Do better Verizon
  • GM
    G M
    Sep 21, 2025
    5.0
    Shout out to Jaren. Stopped by on my lunch break needing a new phone. Had me in and out in 30 min. Great location, great staff.
  • SE
    Shaun Van Enkenvort
    Sep 10, 2025
    1.0
    I don’t like to hand out 1 star reviews but this is a buyer beware. This location worked with me as a business owner to bring all of my commercial lines over. Unfortunately they were not able to port over all of my lines so I was unable to use them. 3 months later they are still sending me bills for services never utilized. I have wasted over 2 days trying to get this resolved. They still have not fixed this. Buyer Beware.
  • TW
    thee Wagners
    Aug 30, 2025
    1.0
    Cant even talk to the actual store and its AI! Pathetic
  • AA
    Andrey
    Aug 1, 2017
    5.0
    Good deal with Verizon unlimited! 7 people on the line and we each pay around $40. Using tons of data and doesn't seem to slow down noticeably.

Frequently Asked Questions About Verizon

What products does the Verizon store in Ashwaubenon offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.

What are the operating hours for the Verizon store in Ashwaubenon?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.