Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Ashwaubenon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
350 reviews
5 stars
179
4 stars
51
3 stars
25
2 stars
21
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for rudeness and lack of urgency.
Wait Times
Many customers reported long wait times, with some stating they waited over an hour without being acknowledged.
Store Experience
The store environment is generally described as friendly and welcoming, but some customers experienced issues with staff being unhelpful or dismissive.
Billing Issues
Several reviews mention problems with billing, including unexpected charges and difficulties resolving account issues.
Product Knowledge
While some employees are noted for their expertise and ability to assist with technical issues, others were criticized for lacking knowledge about products and services.
- ASAmir SmithNov 8, 20251.0The night shift lady was very rude when I was coming too pick my new phone up never had any problems at this location until I came this one night too pick up a phone. Do better Verizon
- GMG MSep 21, 20255.0Shout out to Jaren. Stopped by on my lunch break needing a new phone. Had me in and out in 30 min. Great location, great staff.
- SEShaun Van EnkenvortSep 10, 20251.0I don’t like to hand out 1 star reviews but this is a buyer beware. This location worked with me as a business owner to bring all of my commercial lines over. Unfortunately they were not able to port over all of my lines so I was unable to use them. 3 months later they are still sending me bills for services never utilized. I have wasted over 2 days trying to get this resolved. They still have not fixed this. Buyer Beware.
- TWthee WagnersAug 30, 20251.0Cant even talk to the actual store and its AI! Pathetic
- LVLuke VickmanJun 23, 20251.0Would not recommend this store. Very easy for other people to see and hear sensitive information, also I was scammed because of that reason and because I believe someone there had a chip scanner either in their pocket or installed in a device.
Frequently Asked Questions About Verizon
What products does the Verizon store in Ashwaubenon offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours for the Verizon store in Ashwaubenon?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services are provided by the Verizon Ashwaubenon store?
They provide mobile plans, wireless internet plans, voice plans, and sell both new and used devices.
Can I schedule an appointment before visiting the Verizon store in Ashwaubenon?
Yes, you can schedule an in-store appointment online for your convenience.
What delivery and pickup options does Verizon in Ashwaubenon offer?
Options include in-store pickup, curbside pickup, express lockers, free 2-day shipping, and same-day delivery in select areas.
Does Verizon Ashwaubenon accept mobile payments and debit cards?
Yes, they accept mobile NFC payments and debit cards, and do not require cash only transactions.
What nearby salons can I visit after shopping at Verizon in Ashwaubenon?
Be A Belle Salon, Chrysalis Salon & Spa, Angelique’s Color Studio, Estetica Raquel, and Lavender Natural Nail are nearby for beauty and spa services.
Are there dining options near the Verizon store in Ashwaubenon?
Yes, Pizza Ranch offers buffet and pizza options nearby, and The Dough Shoppe is a local spot for desserts.
What retail stores are close to Verizon Ashwaubenon for additional shopping?
Nearby retail stores include Kirkland's for furniture, dressbarn and Deb Shops for women's clothing, Uptown Cheapskate thrift store, and Halloween City costume store.
Where can I find financial services near Verizon in Ashwaubenon?
Wells Fargo Bank and LibertyX Bitcoin Cashier ATM are nearby for banking and currency exchange needs.