Verizon

4.8
566 reviews

About

Cell Phone Store
TEAM Wireless is your local Verizon Wireless Authorized Retailer serving the midwest and offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless is a WeBoost Authorized Retailer offering signal amplifiers for both home and vehicle use. TEAM Wireless prides itself on great customer service during and after the sale. The employees of TEAM Wireless understand the wireless technology we sell is very important to our customers and a part of their daily lives.

Location

Verizon
653 W Ridgeview Dr, Appleton, WI
54911, United States

Hours

Reviews

4.8
564 reviews
5 stars
511
4 stars
31
3 stars
7
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their excellent, friendly, and knowledgeable service.

Staff Knowledge

Reviewers highlighted the staff's expertise and ability to explain products and services clearly.

Efficiency

Many customers noted quick service and efficient problem-solving during their visits.

Personalized Experience

Customers appreciated the personalized attention and care provided by the staff, making them feel valued.

Store Environment

The store was described as welcoming and accommodating, creating a positive shopping atmosphere.
  • CD
    Cheri Dworak
    Nov 15, 2025
    5.0
    This store has at least two quality service reps and I worked with both of them. The service technician, Jesus, was fantastic. He walked me through my options when I brought my damaged phone to the store. When I opted for a new phone, he was efficient in getting it operational for me and when I was able to get my damaged phone fixed and I changed my mind and wanted to return the new phone I had purchased two days before, service technician, John, was gracious and helpful to process the return. This store has earned my confidence and my business!
  • MB
    Max Boyle
    Nov 12, 2025
    5.0
    TJ and Jesus do an excellent job, highly recommend
  • JM
    Jeffrey Miller
    Nov 11, 2025
    5.0
    Great Customer Experience….TJ was extremely knowledgeable and personable!
  • PW
    Peggy Werner
    Nov 7, 2025
    5.0
    TJ went out of his way to help us with our initial problem. He was patient and knowledgeable and very personable. I think he went the extra mile to listen to our questions and to explain all we needed to have explained. My husband and I have both decided that he is our man and that any questions or purchases we would have for the future we will do with TJ and that Verizon outlet.
  • LZ
    Lonnie Ziemke
    Oct 29, 2025
    5.0
    My experience with Verizon was excellent. Being a customer for 8+ years, I've never had any major issues.

Frequently Asked Questions About Verizon

What types of products does Verizon Appleton offer?

Verizon Appleton offers the latest smartphones, tablets, prepaid wireless, mobile phone accessories, Charter Communications, and signal amplifiers.

What services are available at Verizon Appleton?

Services include telephone service, Charter Communications, device repair, business solutions, and internet services.