About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Yelm, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
364 reviews
5 stars
289
4 stars
18
3 stars
14
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Cody, Dexter, and Joanna.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and willingness to assist customers with various needs.
Negative Experiences
A few customers reported rude behavior from certain employees, particularly mentioning the store manager as condescending and unhelpful.
Efficiency
While many customers appreciated the quick service, some expressed frustration with long wait times and inefficiencies during busy periods.
Technical Support
Customers had mixed experiences regarding technical support, with some feeling well assisted while others were frustrated by charges for help.
- JEJosh ElderNov 11, 20255.0Phenomenal staff, I brought my two kids in to this store and they treated them like family. So thankful for Delaney and the rest of the staff for making the long process easier to handle!
- BFBill FosdyckNov 5, 20255.0Anytime I visit this store I always get the best help. I've had to get help from all of these workers here and all of them are super helpful and kind to any old guy like me!
- ANAndre NelsonOct 1, 20255.0What a wonderful group of people! Always patient, kind and helpful. Trained well
- LHLisa HirlSep 20, 20255.0The sales staff are friendly and knowledgeable. Not super pushy when I declined an offer. I'm happy with my new equipment!
- CRCrystal RoseSep 14, 20255.0I just wanted to give a huge shout out to Delaney and her manager who helped me for a few hours set up my new phone and took the time to help me get the best deal. I had to come back for some help only to find out an app I had installed was the issue and they were still so kind and helpful and helped me figure it out. This is a great team of people at this location.
Frequently Asked Questions About Verizon
What kind of products does Verizon in Yelm, WA offer?
Verizon in Yelm offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Yelm?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online orders in store at the Verizon Yelm location?
Yes, the Verizon Yelm store offers in-store pickup for online orders.
What payment methods does Verizon Yelm accept?
Verizon Yelm accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Yelm offer device repair services?
No, Verizon Yelm does not offer service repair for devices.
Is free Wi-Fi available at Verizon Yelm store?
Yes, free Wi-Fi is available at the Verizon Yelm location for customers.
What languages are supported at Verizon Yelm?
Verizon Yelm offers services in English and Spanish.
Which popular restaurants are located near Verizon Yelm where I can eat before or after my visit?
Nearby popular restaurants include Pizza Hut, Kinja Japanese Restaurant, Taco Bell, Domino’s Pizza, Starbucks, Subway, KFC, and Red Lantern Asian Fusion.
Are there fitness or wellness centers near Verizon Yelm I can visit?
Yes, Anytime Fitness Yelm gym, Healing Guru massage therapy, Skyline Chiropractic, and Living Well Chiropractic are nearby for fitness and wellness needs.
What nearby places can help me with personal care and beauty services around Verizon Yelm?
Nearby you can find QT Spa Nails for nail and waxing services, Desert Sun Tanning Salons for skin care, and Crowns Hair Salon & Beauty Bar for hair and beauty treatments.